Global Payments Inc logo

Manager, Product Delivery

Global Payments Inc

  • Charlotte, NC
  • 10 days ago

    Highlights

    As a key member of the Product Delivery leadership team, you will oversee end-to-end delivery planning and execution, support cross-functional collaboration, and act as an escalation point for delivery risks, RAID items, and resource challenges. We are looking for an experienced and strategic Manager, Product Delivery to lead a team of Technical Project Managers delivering large-scale, complex initiatives across the Genius S roadmap.

    Numbers & Facts

    LocationCharlotte, NC
    IndustryFinancial Services
    Company Size5,000 to 9,999 employees
    Year Founded1967
    Websitehttps://www.globalpaymentsinc.com

    Description

    Job Description

    We are looking for an experienced and strategic Manager, Product Delivery to lead a team of Technical Project Managers delivering large-scale, complex initiatives across the Genius S roadmap. This role is responsible for ensuring delivery excellence across multiple concurrent programs, with a strong focus on time, cost, quality, governance, and stakeholder alignment.

    As a key member of the Product Delivery leadership team, you will oversee end-to-end delivery planning and execution, support cross-functional collaboration, and act as an escalation point for delivery risks, RAID items, and resource challenges. You will play a critical role in driving operational discipline, managing SteerCo reporting, and ensuring initiatives are delivered successfully against agreed milestones and business outcomes.

    You will work closely with Product, Engineering, Finance, and other business stakeholders to prioritise initiatives, resolve issues, and maintain momentum across the roadmap. This is a highly collaborative leadership role that requires strong people management, excellent executive communication, and the ability to navigate complexity in a fast-paced software delivery environment.

    The ideal candidate will bring significant project and program delivery experience, people leadership capability, and a strong understanding of software delivery lifecycle practices, including Agile and waterfall methodologies. Experience in fintech, payments, or financial services would be highly advantageous.

    Key skills and experience include:

    • Extensive experience in project and program delivery
    • Strong people leadership and team management capability
    • Experience managing large-scale, complex cross-functional initiatives
    • Excellent stakeholder engagement and executive communication skills
    • Strong understanding of SDLC and project delivery methodologies
    • Ability to manage risk, dependencies, and competing priorities effectively
    • Experience with Jira and delivery governance processes
    • Background in fintech, payments, or financial services preferred

    Manager, Product Delivery

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    About Company

    Global Payments has been a market leader in the U.S. since the 1960s when its former parent company, National Data Corporation, pioneered a specialized data processing system. For over 50 years, Global Payments has been delivering innovative payment solutions. Our software-driven, technology-enabled solutions are leading our customers into the future.

    Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.

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