Manager, Process Transformation - Billing & Collections

Goodwin Procter

Philadelphia, PA

JOB DETAILS
SKILLS
Billing, Credit and Collections, International Operations, Metrics, Multitasking, Organizational Skills, Problem Solving Skills, Process Development, Process Improvement, Professional Services, Project Development, Revenue Growth, Team Player
LOCATION
Philadelphia, PA
POSTED
2 days ago

Join a dynamic global operations team and make an impact in a leading professional services environment. The role of Manager, Process Transformation – Billing & Collections involves leading initiatives to optimize billing and payment processes, streamline workflows, and implement new technologies to reduce cycle times and drive revenue growth.

Key responsibilities include identifying process improvements, standardizing procedures, modernizing technology, and developing project metrics.

Ideal candidates will have 3-5 years of transformation experience and 5+ years in billing and collections within a professional service setting, with proficiency in relevant systems. Strong problem-solving, collaboration, and organizational skills are essential, along with the ability to manage multiple priorities in a fast-paced environment.

Benefits include comprehensive health coverage, retirement plans, professional development, and employee perks. Salary varies by location, reflecting experience and market rates.

About the Company

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Goodwin Procter