Manager, Process Improvement - Systems Process Improvement

Position Summary...

What you'll do...

Role summary:

The Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners with cross-functional teams to align strategies, simplify processes, and ensure effective change management. The position oversees Upstream projects, monitors program dashboards, and supports our program management via a learning management platform. The manager also supports stakeholder engagement, provides guidance on policies, and ensures compliance while fostering accountability and operational excellence across the organization. This role is critical in advancing business goals through strategic process development and execution.

About the team:

The Strategy team designs, manages, and enhances programs and career pathways for technicians supporting our Upstream business. This team ensures that clubs and stores nationwide are well maintained and equipment operates efficiently. By leading process improvement initiatives and collaborating with cross-functional partners, the team drives operational excellence and sustainable change. They focus on evaluating current practices, identifying opportunities, and implementing solutions that align with business goals. The team values clear communication, stakeholder engagement, and continuous development to support effective program execution and long-term success.

What you'll do:

• Develop and implement process improvement initiatives to drive business objectives and enhance operational efficiency.
• Analyze data and evaluate key business functions to identify gaps and opportunities for improvement.
• Collaborate with cross-functional teams to align on solutions and communicate changes to stakeholders for effective adoption.
• Manage process improvement programs, ensuring sustainable and executable solutions with clear rollout plans.
• Lead change management projects, assessing readiness and adjusting approaches to support positive organizational transformation.
• Monitor program performance against metrics, addressing post-implementation issues and recommending resolutions.
• Support development of long-term strategies through benchmarking, modeling, and industry best practices.

What you'll bring:

• Proven experience leading process improvement initiatives and managing change projects to achieve measurable business results.
• Strong ability to analyze data, identify performance gaps, and develop sustainable, executable solutions aligned with business goals.
• Expertise in collaborating with cross-functional teams and stakeholders to gain alignment and support for process enhancements.
• Demonstrated skills in project management, including planning, execution, and monitoring of improvement programs.
• Knowledge of industry best practices and ability to translate technical insights into practical business applications.
• Effective communication and leadership capabilities to influence decision-makers and drive organizational change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years' experience in consulting, project management, business strategy, or relevant area OR 4 years' experience in consulting, project management, business strategy, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects, Project Management

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification

Primary Location...

814 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.