Manager, Patient Access

Westchester Medical Center Health Network

Valhalla, NY

JOB DETAILS
SALARY
$90,323–$114,333 Per Year
SKILLS
Administrative Skills, Analysis Skills, Business Object Notation (BON), Coaching, Conferences, Financial Systems, Health Information Management, Hospital, Leadership, Nursing, Nursing Management, Outpatient Care, Patient Assessment, Patient Care, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Policy Development, Policy Implementation, Process Improvement, Process Management, Quality Management, Reporting Dashboards, Retirement Plan, Staff Requirements, Staff Training, Technical Support
LOCATION
Valhalla, NY
POSTED
30+ days ago

Keywords

Job Category Job Category Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Professional/Non-Clinical Service/Trades

Company Company Bon Secours Charity Medical Group Bon Secours Community Hospital Good Samaritan Hospital HealthAlliance Hospital Margaretville Hospital MidHudson Regional Hospital Mountainside Residential Care Center NorthEast Provider Solutions Inc. St Anthony Community Hospital St. Joseph's Place Westchester Medical Center WMC Advanced Physician Services PC

City/State City NY Goshen Kingston Margaretville Nanuet Port Jervis Poughkeepsie Suffern Valhalla Warwick

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Job Title: Manager, Patient Access

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Executive/Management

Department: Patient Access-WMC Health

Union: No

Position: Full Time

Hours: M thru F 8:00-4:30pm

Shift: Day

Req #: 47937

Posted Date: May 26, 2026

Hiring Range: $90,323 - $114,333

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External Applicant link Internal Applicant link

Job Details:

Job Summary:

The Manager, Patient Access oversees the daily functions and operation of, pre-registration, insurance verification, scheduling, authorization and financial counseling for both inpatient and for outpatient services. The Patient Access Manager is responsible for the successful implementation of policy, ongoing management, and process improvement, integrates, develops policy, and overall success of the patient access functions.

Responsibilities:

  • Responsible for all administrative functions that contribute to the management and execution of insurance verification, authorization, scheduling, pre-registration and financial counseling of inpatient and outpatient services. · Manages non clinical staff in a manner that promotes optimal productivity, achieves patient and physician satisfaction and engages employees to perform at their highest level, all consistent with the Westchester Medical Health System. · Provides on-site direct leadership and management, by coaching, developingand empowering direct reports. · Develops and implements process for responding to patient and employee concerns and issues.Serves as a liaison between physician practices, management, and supporting departments. · Utilizes education, experience and analytical judgment to perform critical job elements ensuring patient and physician satisfaction, fostering positive relationships. · Coordinates process improvement and daily quality monitoringof key performance metrics and accuracy of accounts. Establishes a monitoring system to understand trends, system issues and make appropriate recommendations for process improvement,proactively developing and focusing on implementation of changes · Coordinate the integration ofpre-registration, pre-certification insurance verification and medical necessity checks for all patients for each facilitywith Scheduling to ensure resolution of relevant matters. · Various personnel actions including but not limited to hiring, performance evaluations, schedules, and termination and weekly time cards. · Ensures adequate professional staffing levels. Responsible for the coordination of staffing needs to support accurate completion of all scheduled patients prior to the date of service. Additional Responsibilities · Train new employees on all applications associated with registration, eligibility and benefits, authorizations and financial counseling, including post follow up- updates and education. · Resolve duplicate MRN, resolve charity email, dashboards and worklists associated with the financial clearance functions. · Attend meetings and conferences related to job functions and responsibilities. Qualifications/Requirements:

Experience:

3 years supervisory experience in hospital based setting

Education:

Bachelor's Degree or equivalent in experience.

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

  • Health Insurance
  • Dental
  • Vision
  • Retirement Savings Plan
  • Flexible Savings Account
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement

Apply Now

External Applicant link Internal Applicant link

About the Company

W

Westchester Medical Center Health Network