Manager, Outbound

OUTBOUND MANAGER

Join our winning team at 1915 South as our Outbound Manager for the Covington DC. 1915 South owns and operates 29 Ashley stores and 3 distribution centers across the southeast. If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Why 1915 South?

Compensation: We offer competitive pay and bonus potential.

Benefits: Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance.

Paid Time Off: Paid vacation and sick leave

Retirement: 401k retirement savings plan with a company match

Tuition: College tuition assistance at Thomas University

Employee Discounts: Employees are provided with generous furniture discounts!

Employee Referral Program: Earn up to $500 per referral!

Long-Term Career Opportunities: Many of our company leaders at 1915 South grew within our company. When you start at 1915 South, you are not just starting your next job; you are beginning your new career!

Job Responsibilities:

·        Develop and implement operational strategies to achieve organizational goals.

·        Monitor performance metrics and adjust processes for efficiency and cost-effectiveness.

·        Analyze workflows and identify areas for improvement.

·        Implement best practices and continuous improvement initiatives.

·        Manage and mentor operations staff, fostering a culture of accountability and excellence.

·        Coordinate cross-functional teams to ensure smooth operations.

·        Prepare and manage operational budgets and time management.

·        Optimize resource allocation to maximize productivity and minimize waste.

·        Ensure adherence to company policies, industry regulations, and safety standards.

·        Identify and mitigate operational risks proactively.

·        Oversee inventory control, procurement, and vendor relationships.

·        Ensure timely and accurate fulfillment of customer orders.

·        Track KPIs and generate reports for senior leadership.

·        Use data-driven insights to guide decision-making.

·        Maintain high standards of service and product quality.

·        Resolve escalated customer issues promptly and effectively.

·        Implement and maintain operational systems and tools.