Manager of Vendor Direct Commerce

Who We Are

At Tillys, we're a leading specialty retailer offering casual apparel, footwear, and accessories for young men, women, boys, and girls. Our extensive collection features iconic global brands, emerging labels, and proprietary lines, all rooted in an active and social lifestyle.

Based in sunny Southern California, our Retail Support Center (RSC) is the heart of our corporate operations, dedicated to supporting both our retail and online stores. The RSC is where strategy meets execution. From trend forecasting to tech innovation, our teams work together to bring the Tillys experience to life - both in-store and online.

Position Summary

We're looking for a detail-oriented and proactive Manager of Vendor Direct Commerce to support our Merchandising department.

This individual will manage the day-to-day management vendor's direct product on Tillys.com. This role will be responsible for managing the day-to-day launch of our new vendor drop ship program and our print on demand programs. The goal of this role is to help grow the direct vendor business at Tillys.com

Key Responsibilities

• Responsible for ensuring item setup for products within Print on Demand and Drop Ship is correct. Including product titles, copy, images and classification
• Responsible for price management of Products on Drop Ship (i.e., price is aligned with brands and Merchant teams)
• Responsible for communication with Print on Demand and Drop Ship Vendors, including but not limited to cold calls/initial outreach, contract negotiations and assortment decisions.
• Partnering with Merchant & Ecommerce teams to assist in defining and refining the online shopping experience for vendor direct commerce.
• Help perform in-depth analysis for selling and product sell through for Vendor Direct Commerce to guide opportunities for improvement of tillys.com merchandise performance and presentation, by partnering with DMMs
• Help perform consistent reviews of Tillys.com and competitors' site to improve sales, navigation, and margins
• Work with Kornit and the DC's POD operations on file, data on production operations
• Support production operation with blank identification
• Work with merchandising teams to determine POD items for stores, coordinating with merchant's trend teams and designers
• Identify, onboard and launch new licenses to expand POD operations
• Use internal tools such as Google Analytics, Heat Mapping, & Web Tool to improve Tillys.com sales and margin for Vendor Direct Commerce
• Understand and learn hot products and key licenses through tracking industry trends and staying up to date on new media releases
• Supervise, coach and develop Coordinator.

Qualifications

Your experience brings:

Language Skills:

• Excellent interpersonal skills.
• Strong verbal and written communication.
• Proficient in English

Analytical Skills:

• Must have the ability to analysis reports and employee data information.
• Must be able to analysis employee relation situations and develop a resolution
• Understand retail math and inventory management

Reasoning Ability:

• Strong ability to exercise sound judgment and find effective solutions.

Other Skills, & Abilities

• Independent self-motivated, team player, leader.
• Ability to remain flexible, re-prioritize and respond to changing demands
• Must be multi-task oriented.
• Able to effectively communicate with all levels of staff and management.
• Strong excel skills.
• Strong attention to detail.

Education & Experience

• College Degree in a related field
• Minimum of 3-5 years site merchanting experience in a retail environment across multi-site landscape
• Experience with Drop Shipping and/or Print on Demand
• Experience in ecommerce merchandising and/or ecommerce planning
• Experience with eCommerce Operations and product set up
• Experience in Change Management and development of new organizations would be beneficial

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit, stand, and operate business equipment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

• Typical office environment with low level noise exposure.

Leadership & Team Development

As a leader at Tillys, you are expected to set the tone for your team through integrity, inclusion, and a solutions-oriented mindset. We look for individuals who lead by example, inspire collaboration, and consistently align team performance with company goals. Leaders are empowered to mentor talent, drive operational excellence, and cultivate a culture rooted in proactive collaboration, curiosity, accountability, and a growth mindset.

Tillys supports ongoing leadership development through hands-on learning, cross-functional exposure, and advancement opportunities tailored to individual growth paths.

Compensation

Hourly Range: $100,000- $120,000

Final offer will be based on experience, skills, and qualifications.

What to Expect

Schedule: Full-time role with weekday office hours; occasional evening or weekend work may be required during peak retail seasons.

Work Location: Irvine, CA - minimum of 4 days per week in-office.

Why Join Tillys?

At Tillys, we thrive in a creative, collaborative, and high-energy environment where individuality is not just accepted - it's celebrated. Whether you''re brainstorming bold new campaigns or fine-tuning behind-the-scenes processes, your work makes a real impact. We foster a culture of inclusion, innovation, and recognition, where professional growth is supported, wins are celebrated, and having fun is part of the process. Join a team that values authenticity, teamwork, and always strives for excellence.

Perks & Benefits

• 401(k) Retirement Plan - Save for your future with our company-sponsored plan
• Health Coverage - Medical, dental, vision, life, and additional voluntary benefits
• Employee Discount - In-store and online
• Discount Programs - Save on travel, events, and more
• Employee Sample Sales - Major deals on favorite brands
• Wellness & Social Events - Fitness programs, parties, and team outings
• Weekly Office Snacks - Stay fueled with stocked treats

Equal Opportunity Employer & Fair Chance Hiring

Tillys is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fair Chance Hiring: In compliance with California law, Tillys will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act.

Other Considerations

This job description is not intended to be all-inclusive. Duties and responsibilities may change at any time, with or without notice. Reasonable accommodation may be provided to individuals with disabilities to enable them to perform essential job functions.