Manager of Talent Acquisition & People Operations

Big Ideas Educational Services is a mission-driven nonprofit organization dedicated to providing high-quality academic enrichment, leadership development, STEM education, and expanded learning opportunities that empower students and strengthen communities throughout Miami-Dade County. Working directly with the Executive Director and executive leadership team, you will create scalable hiring systems, strengthen our employer brand, develop leadership pipelines, improve onboarding, and ensure every employee experiences an exceptional journey from recruitment through professional growth.

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off

Manager of Talent Acquisition & People Operations

Location: Miramar, FL (Travel throughout Miami-Dade County required)
Position Type: Full-Time | Exempt
Salary:$70,000–$75,000 annually, DOE (Depending on Experience)
Reports To: Executive Director

Build the Future of Big Ideas Educational Services
Big Ideas Educational Services is seeking an experienced, strategic, and relationship-driven Manager of Talent Acquisition & People Operations to build the organization's people strategy during an exciting period of growth.

This is more than a recruiting position.
This is an opportunity to design how an organization attracts, develops, and retains exceptional educators and professionals who are committed to transforming the lives of students and families throughout South Florida.

As our Manager of Talent Acquisition & People Operations, you won't simply fill vacancies—you will build the systems, strategies, and culture that support the organization's long-term success.

Working directly with the Executive Director and executive leadership team, you will create scalable hiring systems, strengthen our employer brand, develop leadership pipelines, improve onboarding, and ensure every employee experiences an exceptional journey from recruitment through professional growth.

If you're energized by building something meaningful, creating systems that last, and helping an organization grow through its people, we would love to meet you.

About Big Ideas Educational Services
Big Ideas Educational Services is a mission-driven nonprofit organization dedicated to providing high-quality academic enrichment, leadership development, STEM education, and expanded learning opportunities that empower students and strengthen communities throughout Miami-Dade County.
As we continue expanding our impact across South Florida, we recognize that our greatest investment is our people.

We are looking for a leader who shares our commitment to excellence and believes that building exceptional teams creates exceptional outcomes for students, families, schools, and communities.

Position Summary
The Manager of Talent Acquisition & People Operations is a key member of the leadership team responsible for designing, implementing, and continuously improving the organization's entire talent lifecycle.

This individual will lead recruitment, onboarding, employee experience, talent development, and organizational culture while building the infrastructure needed to support Big Ideas' continued growth.
The successful candidate will think strategically while also rolling up their sleeves to execute. They will help create the systems, processes, and relationships that position Big Ideas as an employer of choice throughout South Florida.

What You'll Build
Talent Acquisition Strategy

• Develop and lead Big Ideas' year-round recruitment strategy.
• Build sustainable talent pipelines for leadership, instructional, administrative, and seasonal positions.
• Recruit professionals who align with the mission, values, and culture of Big Ideas.
• Develop partnerships with colleges, universities, educator preparation programs, Teach For America, and community organizations.
• Strengthen Big Ideas' employer brand across multiple recruiting platforms.
• Create innovative recruiting campaigns that attract exceptional candidates.
• Build succession plans and leadership pipelines for future organizational growth.

Recruitment & Hiring

• Manage all recruitment efforts through BambooHR, ADP, LinkedIn, Indeed, and additional recruiting platforms.
• Write compelling job postings that attract mission-aligned candidates.
• Source active and passive candidates using multiple recruiting strategies.
• Screen applicants and conduct first-round interviews.
• Coordinate hiring managers and interview teams.
• Manage interview scheduling and candidate communications.
• Conduct reference checks and oversee pre-employment processes.
• Coordinate background screenings and employment documentation.
• Build recruiting dashboards and hiring metrics for executive leadership.

People Operations

• Design and implement a comprehensive onboarding experience for all employees.
• Coordinate new employee orientation and organizational onboarding.
• Develop onboarding systems that prepare employees for long-term success.
• Support employee engagement and retention initiatives.
• Conduct exit interviews and identify organizational trends.
• Maintain personnel records and hiring compliance.
• Support leadership with performance management and employee development initiatives.
• Ensure hiring and onboarding practices comply with organizational policies and employment regulations.

Organizational Development

• Build scalable hiring systems that support continued organizational growth.
• Develop interview guides, hiring scorecards, and standardized selection processes.
• Recommend improvements to staffing models and organizational structure.
• Develop workforce planning strategies with executive leadership.
• Continuously improve hiring quality, candidate experience, and employee retention.
• Help shape and strengthen the culture of Big Ideas Educational Services.

Qualifications
Required

• Bachelor's Degree in Human Resources, Business Administration, Organizational Leadership, Education, or a related field.
• Five (5) or more years of progressive experience in Talent Acquisition, Recruiting, Human Resources, or People Operations.
• Demonstrated success designing and implementing recruiting strategies and hiring systems.
• Experience recruiting for leadership, professional, and multiple concurrent positions.
• Experience developing onboarding and employee engagement programs.
• Experience using Applicant Tracking Systems (ATS), including BambooHR, ADP, or similar platforms.
• Strong interviewing, communication, relationship-building, and networking skills.
• Excellent project management and organizational abilities.
• Ability to manage confidential information with professionalism and discretion.

Preferred

• Experience working within nonprofit organizations or educational environments.
• Experience supporting organizational growth and change.
• Knowledge of Florida employment practices.
• SHRM-CP, SHRM-SCP, PHR, or similar professional certification.

The Ideal Candidate
We're looking for someone who is:

• A strategic thinker and systems builder.
• Passionate about finding and developing exceptional people.
• Comfortable building processes from the ground up.
• A trusted advisor who enjoys partnering with executive leadership.
• Highly organized, collaborative, and results-oriented.
• Skilled at balancing strategy with execution.
• Passionate about creating outstanding employee experiences.
• Excited about helping build an organization that will continue expanding its impact throughout South Florida.

Success During Your First Year
Within your first year, you will:

• Build a sustainable year-round talent acquisition strategy.
• Establish recruiting partnerships throughout South Florida.
• Develop leadership talent pipelines.
• Standardize hiring and interview processes across the organization.
• Create a comprehensive onboarding experience for every new employee.
• Improve hiring quality while reducing time-to-fill.
• Increase employee engagement and retention.
• Position Big Ideas Educational Services as an employer of choice within the education and nonprofit community.

Why Join Big Ideas?
At Big Ideas Educational Services, we believe our people are the foundation of our mission.
This is a unique opportunity to build the people strategy for a growing education nonprofit, influence executive decision-making, and create systems that will support our organization for years to come.
If you're looking for more than your next job—if you're looking for the opportunity to build, lead, innovate, and leave a lasting impact—we encourage you to apply.


Join us in building a team that transforms lives—one employee, one student, and one community at a time.