The Manager of Learning and Development oversees training initiatives to support retention, sales, and shared services.
They design and implement regional training programs, conduct needs assessments, and collaborate with departments to align training with business goals.
The role involves managing multiple projects, supporting change management, evaluating program effectiveness, and ensuring proficiency with new systems and technologies.
The ideal candidate has strong technical knowledge, experience in adult learning, excellent communication, and project management skills.
Qualifications include a relevant degree, proven training experience, and familiarity with systems like CRM and LMS.
This role fosters a culture of continuous learning, supports organizational growth, and emphasizes diversity and inclusion.