Position Summary
The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.
Schedule: Monday- Friday 40 Hours a week - flexible hours based on lab needs.
This would be overseeing options of entire lab - Core Lab and Pathology.
Opening Summer 2026 at 4000 Lakeland Highlands Road, Lakeland, FL.
The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us!
Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond.
Opening in summer 2026, Orlando Health Watson Clinic Lakeland Highlands Hospital – a state-of-the-art, seven-story, multi-specialty hospital – will serve as a vital 550,000 square-foot healthcare hub offering:
Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning.
Benefits Beyond the Expected
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Essential Functions
The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.
• Responsible for the enrollment and participation in appropriate proficiency programs for all services performed.
• Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning.
The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands.
• Ensures that qualified and licensed staff are scheduled based on services required.
• Provides an orientation and training to personnel and that the competence of personnel is assessed and improved.
• Encourages staff self-development and learning. Practices personnel management according to corporate Human Resources
guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees.
• Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions. Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements.
• Assists with planning and developing departmental operational goals.
Evaluates current and future technology within the laboratory.
• Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications
for new technology.
• Recommends and oversees the implementation of test methodology/instrument changes. Prepares and maintains capital and operational budgets.
• Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets.
• Reports financial variances.
• Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer’s needs.
The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services.
Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures.
Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor.
Continually evaluates the laboratory and healthcare market and implements necessary changes.
Practices and oversees safety and infection control practices
Qualifications:Education/Training
Graduate from an accredited school of Laboratory Technology. Bachelor’s Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education.
Licensure/Certification
Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible.
Experience
Five (5) years of Clinical Laboratory experience is required to include one (1) year of supervisory experience.