The Manager of Instructional Design leads a team in developing and implementing digital training programs for franchisees, collaborating cross-functionally with operations teams.
Responsibilities include designing curricula on topics like financial literacy, marketing, dessert preparation, and customer service, as well as creating instructional materials and manuals.
The role involves partnering with subject matter experts to standardize operations and ensuring training content aligns with in-store practices.
Qualifications include a relevant degree, proficiency with LMS and curriculum management, strong communication skills, and ability to manage multiple projects and teams.
Location in Utah or willingness to relocate is required. The role supports a rapidly growing company with a focus on technology, branding, and community engagement.