Benchmarking, Billing, CPR Certification, Clinical Outcomes, Communication Skills, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Continuous Improvement, Corporate Policies, Cross-Functional, Documentation, Documentation Standards, Driver's License, English Language, Federal Laws and Regulations, Geography, Hospice Care, Human Resources, Maintain Compliance, Operations Management, Performance Analysis, Presentation/Verbal Skills, Quality Assurance, Quality of Care, Registered Nurse (RN), Regulations, Regulatory Compliance, Scholarship, State Laws and Regulations, Team Lead/Manager, Technical Support, Time Management, Willing to Travel, Writing Skills
Schedule: Full-time | 80 hours/pay period | Monday to Friday | 8 a.m. to 4:30 p.m.
Location: Must be available to travel to Alexandria, Morris, and Waite Park, MN.
Pay Range: $80,000-$95,000/year (salaried exempt), based on experience, qualifications, and location. This position also includes a $10,000 sign on bonus.
Why You’ll Love Working at Vivie
- Flexible scheduling, autonomy, and work-life support with modern technology that makes your day easier
- Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays
- Comprehensive health and wellbeing benefits
- Paid documentation time, plus mileage, drive time or car program options
- Career growth through scholarships, training, and professional development
As a Manager of Hospice Clinical Operations, you’ll lead a compassionate team dedicated to delivering exceptional care to our hospice clients and their families. You’ll oversee the day-to-day clinical operations, ensuring every element of our services aligns with Vivie’s commitment to excellence, regulatory compliance, and whole-person care.
As a Manager of Hospice Clinical Operations, you will:
Lead & Manage Clinical Operations
- Oversee the delivery of high-quality, patient-centered care provided by the Interdisciplinary Team (IDT). Ensure compliance with corporate policies, billing standards, and federal and state regulations.
Team Supervision & Utilization
- Supervise field and office staff, ensuring case load assignments are managed effectively based on acuity, geography, and staffing capacity. Monitor team performance to meet clinical benchmarks and optimize productivity.
Referral & Admissions Coordination
- Partner with the Clinical Team Assistant to manage new referrals, complete chart assessments, determine hospice eligibility, and oversee timely Face-to-Face visits and documentation.
Collaboration & Quality Assurance
- Work cross-functionally with Quality & Compliance, Training & Education, and Human Resources to drive clinical outcomes, improve CAHPS and PEPPER scores, and support a culture of continuous improvement.
Physician Communication & Documentation
- Maintain consistent communication with the Hospice Medical Director and Physician Designees regarding new admissions, Certifications of Terminal Illness, and medical updates.
Other Duties as Assigned
- The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
This job also requires:
- Current RN license in the state of Minnesota.
- Bachelor's degree preferred.
- Minimum one year of hospice experience preferred.
- CPR certification (within 6 months of hire).
- Valid driver’s license and access to insured personal vehicle.
- Excellent communication skills – both verbal and written.
- Strong understanding of hospice regulations and documentation standards.
- Ability to pass state mandated background checks.
- Physical capability to perform all essential job functions.
- Ability to read, write, and speak English to ensure effective communication with clients, visitors, and families.
Let’s grow together—apply now and discover the difference you can make at Vivie!
Additional Details:
- Employment Type: Salary, exempt
- Department: Administration
- Travel Requirements: Yes
- This role does include supervisory responsibilities
Vivie is an equal opportunity employer.