Manager of Field Operations

• Oversee daily field operations, ensuring jobs are completed efficiently and at a high level of quality
• Lead, train, and develop field technicians, fostering a culture of accountability and teamwork
• Implement and enforce standard operating procedures (SOPs) and job checklists
• Monitor and improve key performance metrics (job time vs. estimate, labor %, quality)
• Coordinate scheduling, routing, and logistics to maximize crew productivity
• Conduct job site visits and quality control checks
• Troubleshoot field challenges and solve problems in real time
• Ensure all work is completed in compliance with safety standards and company policies
• Maintain oversight of equipment, vehicles, and job readiness
• Serve as the primary link between ownership and the field team
• Resolve customer issues professionally, ensuring a strong client experience

• Proven experience in field operations, service-based business, or crew management
• Strong leadership skills with the ability to motivate, train, and hold a team accountable
• Highly organized with strong time management and problem-solving abilities
• Comfortable working in a fast-paced, hands-on environment
• Ability to analyze performance and make data-driven decisions
• Strong communication skills (both verbal and written)
• Mechanically inclined / able to quickly learn equipment and processes
• Valid driver’s license and reliable transportation

• Exterior cleaning, facilities services, construction, or similar field-based industries
• Window cleaning, pressure-washing, soft-washing, gutter-cleaning, holiday lighting 
• Experience managing multiple crews or job sites
• Familiarity with CRM or field service management software

• Competitive compensation, based on experience 
• Performance-based bonuses tied to efficiency, team performance, and quality
• Clear path for advancement into senior operations leadership as the company grows

• Operational excellence
• Strong team culture
• High-quality commercial and residential service

• Honesty and Integrity
• Customer Service
• Focus and Discipline
• Growth and Improvement
• Team

1. A time you led a team in a fast-paced environment
2. How you improve efficiency and accountability in a field operation
3. Why you’re interested in this role

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Sparkle Squad Corporate.