$118,800–$177,100 Per Year
Amazon Web Services (AWS), Ansible, Authentication, Automation, BGP, Capacity and Performance Management, Cisco Network Systems, Cloud Computing, Computer Networks, Computer Science, Continuous Improvement, Customer Relations, Denial of Service (DoS), Engineering Management, Firewalls, Health Plan, High School Diploma, Information Technology & Information Systems, Leadership, Life Insurance, Local Area Network (LAN), MPLS (Multi-Protocol Label Switching), Microsoft Windows Azure, National Agency Clearance, Network Access Control (NAC), Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Operations Center, Network Routing, Network Security, Network Switching, Open Shortest Path First Protocol (OSPF), Operations Management, PSTN (Public Switched Telephone Network), Performance Tuning/Optimization, Provider Contracting, Public Cloud, Reliability Engineering, SIP (Session Initiation Protocol), SNMP (Simple Network Management Protocol), Security Architecture, Service Level Agreement (SLA), Stock Purchase Plans, Technical Leadership, Technical/Engineering Design, Telemetry, Telephony, Total Cost of Ownership, Vendor/Supplier Relations, Wide Area Network (WAN), Willing to Travel, Wireless Communications, Wireless Protocols/Standards, Wireless Security
Manager Network Operations
Location: Long Island City, NY, US, 11101 Orlando, FL, US, 32827 Salt Lake City, UT, US, 84121 Req ID: 57929 Category: Information Technology
Position Summary: Lead the design, engineering, and operational readiness of global network platforms (WAN/LAN,data center fabrics, SD-WAN, routing, switching, wireless), Cloud Networking (Azure and AWS), NetDevOps, and network security engineering. This role ensures resilient connectivity for corporate, operational, and customer-facing systems while driving automation, observability, and secure network transformations.
Essential Responsibilities:
- Own network architecture and delivery across campus, data center, and wide-area networks; manage BGP/MPLS, routing, switching, SD-WAN, EVPN, VXLAN fabrics.
- Lead cloud networking strategy across and between multiple public clouds and multiple on-prem environments such as airports, data centers and support centers.
- Lead NetDevOps: automate network provisioning, intent-based networking, apply IaC to network configs (Ansible/Netmiko/Nornir), and CI for network changes.
- Operate network security engineering: NAC, firewalls, DDoS mitigation, SBCs for voice interconnects in partnership with Security Architecture.
- Oversee wireless engineering (design, capacity, authentication), Wi-Fi standards, and location services (BLE, RTLS where applicable).
- Manage Principal Network Architect and reliability engineering manager to ensure fault-tolerant designs and measurable SLAs.
- Partner with Cloud Platform and Platform Engineering for cloud networking (Transit Gateway, VPC networking, cloud-native LB) and multicloud connectivity.
- Implement network telemetry and observability (streaming telemetry, sFlow, SNMP Prometheus/ELK), and integrate with incident detection/auto-remediation.
- Ensure vendor relationships and contracts (service providers, backbone, SD-WAN vendors) follow SLAs and TCO targets.
- Lead continuous improvement through capacity planning, performance tuning, and architecture roadmaps.
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
- Other duties as assigned.
Minimum Qualifications:
- Bachelor's Degree in a Networking, Computer Science, Engineering, or equivalent; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
- Five (5) years of networking experience.
- Deep technical knowledge of routing (BGP, OSPF), switching, WAN technologies, SD-WAN platforms, network security appliances, and wireless standards.
- Proven experience implementing NetDevOps and automating network operations.
- Available for occasional overnight travel (10%).
- Must pass a pre-employment drug test.
- Must be legally eligible to work in the country in which the position is located.
- Authorization to work in the US is required, this position is not eligible for visa sponsorship.
Preferred Expectations:
- Six (6) years of networking experience.
- Certifications: CCNP/CCIE or equivalent; experience with cloud networking & WAN optimization.
- Experience leading technical transformations
- Network Security knowledge, including but not limited to Cisco ICE and Palo Alto Firewalls
- Experience with voice networking (SIP, SBC, PSTN interconnect) a plus.
Compensation: The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.