Advertising, Brand Marketing (Branding), Calendar Management, Campaigns, Communication Skills, Detail Oriented, Follow Through, Interpersonal Skills, Leadership, Marketing, Marketing Vehicles, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multiplatform/Cross-Platform, Multitasking, Organizational Skills, Project Management Software, Project/Program Management, Promotional Programs, Social Media Marketing, Storytelling, Strategic Planning, Time Management, Workflow Analysis
About the Role
As Manager of Marketing & Creative Operations, you are the operational backbone empowering Banana Republic’s brand, creative, and marketing teams to deliver elevated storytelling at pace. Reporting to the Sr. Director of Creative Operations, you architect pre-season timelines across seasonal and brand campaigns, translating strategy into clear roadmaps and building refined, efficient workflows that keep the work moving—and the bar high.
You will balance priorities, stakeholders, and deadlines with poise and precision, pairing disciplined planning with strong interpersonal communication and diplomacy. From marquee brand launches to quick-turn moments, you are the calm center—aligning partners, removing roadblocks, and ensuring every deliverable lands on time and to our exacting standards. In this role, you champion both creativity and craft so the team can focus on producing exceptional work.
What You'll Do
Lead and manage end-to-end creative and marketing workflows across multiple campaigns and projects
Identify opportunities to simplify processes, reduce handoffs, and improve how work moves across creative and marketing teams
Attend key milestone meetings, provide meeting set-up, and send recaps communicating what was discussed, next steps and timelines.
Partner with Product Ops to understand marketing intersection points within the overall brand pipeline and impacts to the seasonal calendar – i.e. ad sample timing, merch touch points etc.
Drive pre-season and in-season timing and offer solutions to alleviate overlap, where possible.
Collaborate with Digital Ops team on timeline for multi-channel briefings for campaign assets and promo events.
Partner closely with creative, brand marketing, loyalty, social, production, and leadership team to align priorities and ensure seamless execution.
Drive operational excellence by identifying areas of workflow efficiencies, and scalable ways of working
Develop and manage comprehensive calendars for all seasonal campaigns, brand initiatives, and special projects, ensuring timely delivery of assets across platforms and channels
Lead the development of strategies and objectives for building and executing year- round brand engagement through partnerships, social media, and other marketing vehicles
Who You Are
Essential Skills & Qualities:
Highly organized multitasker who thrives in fast-paced environments
Exceptional follow-through and attention to detail
Positive, productive, solution-oriented mindset
Adaptable to shifting priorities, calendar changes, and last-minute pivots
Strong problem-solving skills
Clear, concise communicator
Experience:
Software Proficiencies:
Microsoft Office (Word, Excel, PowerPoint)
Project management software (Wrike, Smartsheet, AirTable)
Figma
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The Gap
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.