Manager, Mandiant Crisis Communications - Google Careers
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Manager, Mandiant Crisis Communications
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corporate_fareGoogleplaceVirginia, USA; United Stateslaptop_windowsRemote eligible
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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
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XThe application window will be open until at least May 26th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: Google"s hybrid workplace includes remote roles. By applying to this position you will have an opportunity to share your preferred working location from the following:
Remote locations: Virginia, USA; United States.
Minimum qualifications:
Preferred qualifications:
Experience in leading accounts as a primary counselor, providing strategic communications advice to organization executives and clients.
Expertly set and manage expectations with both internal team members and external stakeholders.
Pivot agilely to prioritize tasks in fast-paced, changing environments as a creative, self-driven team player.
Guide clients through complex crises with empathy, urgency, and a calm disposition during high-impact events.
Communicate effectively with technical and non-technical audiences using strong written and verbal presentation skills.
About the job
The Manager, Mandiant Crisis Communications role provides comprehensive crisis management and communications services for Mandiant clients worldwide.
The primary focus is delivering reactive crisis communications support to Mandiant clients navigating cybersecurity incidents, working closely with Mandiant Incident Response teams and clients to align business risk, investigative progress, and communications best practices. This includes leading all internal and external incident response communications and helping clients" leadership evaluate the business risk of communications decisions as incidents unfold.
Beyond reactive support, the role involves proactively guiding clients in developing cyber crisis communications plans and playbooks, developing and executing tabletop exercises, and delivering specialized communications training both remotely and onsite.
In this role, you will also participate in identifying and developing new service offerings as the threat landscape evolves and client needs change, and representing the crisis communications practice in new business and marketing opportunities.
Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant"s cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry"s best security validation ensures that Mandiant knows more about today"s advanced threats than anyone.
The US base salary range for this full-time position is $168,000-$244,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
Provide reactive crisis management and communications support for clients during active cybersecurity incidents, collaborate with technical teams to evaluate evolving business risks.
Lead all incident response communications activities across internal and external stakeholders while delivering strategic counsel to executive organization leadership.
Facilitate workshops to develop customized cyber crisis communications plans and playbooks leveraging best practices and lessons learned from live incidents.
Design and execute tabletop exercises and training sessions to evaluate and strengthen crisis management response capabilities for communications and incident response teams.
Identify new service opportunities, support business development, and produce thought leadership on emerging trends and issues within the crisis communications landscape.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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