Manager Logistics

The Global Mobility and Logistics Department plays a critical role in supporting international healthcare professionals (HCPs) throughout their transition to life and work in the United States.

The Logistics Manager is responsible for overseeing facilities, housing, and fleet operations to ensure safe, efficient, and well maintained environments that support business needs. Responsibilities include inventory and asset management, oversight of supplies and equipment, and leadership of logistics and support staff to ensure consistent service delivery. The Logistics Manager provides administrative support and collaborates cross functionally with internal teams while also contributing to policy development, operational planning, and emergency response coordination.

Essential Functions of the Job

Facilities, Housing, and Fleet Operations

• Oversee maintenance, repairs, and daily operations of offices, housing units, warehouse space, and company vehicles.
• Coordinate apartment move‑ins, move‑outs, and turnovers to ensure units are furnished, stocked, and ready for occupancy.
• Manage vehicle and transportation logistics to support employee arrival and transition schedules.
• Operate company vehicles as needed.

Vendor and Compliance Management

• Coordinate and oversee third‑party vendors for maintenance, cleaning, and other services.
• Ensure all facilities, housing, and fleet operations comply with safety standards, company policies, and legal requirements.
• Monitor vendor performance and address service issues as needed.

Inventory and Asset Management

• Maintain inventories of furniture, supplies, linens, and equipment, including off‑site storage.
• Manage access controls, keys, and security systems for offices and housing.

Team Leadership

• Supervise and support logistics, housing, and support staff.
• Assist with hiring, training, scheduling, and performance management.
• Promote a culture of safety, accountability, and service excellence.

Administrative and Cross‑Functional Support

• Manage work orders and service requests using internal systems.
• Partner with internal teams to communicate housing availability, maintenance updates, and operational needs.
• Support corporate meetings and events to ensure spaces are properly set up and maintained.

Policy, Planning, and Emergency Response

• Help develop and maintain housing and logistics policies, procedures, and standards.
• Communicate housing guidelines and expectations during employee onboarding.
• Act as a key contact during emergencies or severe weather events and coordinate response efforts.

Marginal Functions of the Job

• Establish SOPs
• Other clerical or operational duties as assigned

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. This employee may work more than 40 hours weekly to meet the minimum requirements of the role. After-hour work may be required for solving time-sensitive travel-related issues. 

Education, Training, and Experience

• Associate degree required, bachelor’s degree preferred. Equivalent combinations of education and relevant experience may be considered.
• Minimum of 5 years of experience in housing operations, facilities management, and property management
• maintenance, or related operational environments, with demonstrated success coordinating multiple projects and priorities.
• Minimum of 3–5 years of people leadership experience, including coaching, mentoring, and developing staff to achieve individual and team performance goals.
• Ability to manage fast-moving, time-sensitive workflows, comfort with shifting priorities and responding to disruptions.
• OSHA 10-hour certification required; OSHA 30-hour certification preferred.
• Excellent organizational, analytical, and problem-solving skills, with the ability to work independently, anticipate operational challenges, and respond effectively to urgent or emergency situations.
• Cultural awareness and crisis management experience supporting diverse teams and healthcare professionals during transitions.
• Strong written and verbal communication skills, with the ability to collaborate effectively across departments and manage relationships with external vendors.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook) for reporting, presentations, scheduling, and professional communication.

Job Level Competencies

• Technical Skills: Fundamental ability to perform technical skills required for job role. This may include the use of specific technology, knowledge of job-specific tasks and concepts, etc. Fundamental ability to supervise project workflows for the team. Fundamental ability to handle routine tasks and non-routine tasks; and handle tasks with high level of complexity with limited guidance, and to guide others to do similar tasks.
• Communicates Effectively: Intermediate ability to delineate workstreams clearly and give team members a vision of the final goal or deliverable. Sometimes communicates using special skills, such as negotiating or attempting to influence other leaders or customers. Intermediate skills in active listening and adjusting articulation and body language for presentations in 1on1s, team, departmental, and divisional meetings. Should have intermediate skills in conflict resolution, Emotional Intelligence (self & social awareness & management), and managing group dynamics.
• Develops Self & Others: Intermediate ability to receive assignments in the form of objectives and determines how to use resources to meet schedules and goals. Intermediate ability to coach and mentor a team. Intermediate ability to continuously refine and update skills to stay current and progress in their field. Seeks opportunities to develop technical and leadership skills. Ability to onboard and train others to function quickly and effectively. Effectively coaches team members through humble inquiry and relationship management.
• Builds Networks: Fundamental ability to network and gain cooperation of others.
• Intermediate interpersonal skills in professional interactions, and ability to create influential networks including other leaders, customers, and/or industry professionals.
• Delegates Effectively: Intermediate ability to provide direct supervision to individual contributors or supervisors of others within a team and maintains schedules. Assigns tasks with clear expectations, and checks work at frequent intervals. Fundamental ability to exercise supervision in terms of cost, staffing, engagement and overall results produced.
• Drives Engagement: Intermediate ability to create a culture where associates enjoy their role and team and feel their efforts make a difference. Intermediate ability to partner with departmental and divisional leaders to implement changes and improvements based on feedback from employee engagement survey data. Encourages and models the desire for learning and participation in company/community impact initiatives.
• Drives Vision & Purpose: Intermediate ability to align daily or regular activities with team objectives and organizational goals. Follows and communicates the broader vision set by higher leadership. Fundamental contributions to vision casting for the team and champions it to others.
• Strategic Mindset: Intermediate ability to work on issues of a diverse scope where the analysis requires an evaluation of team and/or departmental business trends. Intermediate ability to think strategically and analyze business trends amongst the immediate team and department, considering broader organizational impacts.

Required Licenses, Certifications, and Other Specific Requirements of Law

• Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain.
• Must possess an active driver's license with an excellent driving record

Other Characteristics of the Position

Physical Demands:

• Stationary desk work for extended periods at a time
• Regularly required to communicate
• Occasional lifting of office supplies up to 20 lbs.
• Vision abilities including close vision and ability to adjust focus

Work Environment:

• This job operates in a professional office environment.
• This role routinely operates standard office equipment.

Communication

• Internal: Daily contact with professional staff members, and contracted field staff. 
• External: Regular contact with vendors 

Statement of Responsibility for Confidential Data

• Has access to, and requires daily use of, confidential records.
• Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
• Proprietary Information and Non-Conflict Agreement required.

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.