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Manager: Lift Experience

Vail Resorts

Truckee, CA

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JOB DETAILS
SALARY
$70,304–$73,285 Per Year
SKILLS
American National Standards Institute (ANSI), Best Practices, Budgeting, Communication Skills, Computer Operations, Computer Software, Construction Projects, Documentation, Driver's License, Employee Assistance Plan, English Language, Federal Laws and Regulations, Health Insurance, Leadership, Microsoft Office, Military, OSHA, Operations Management, People Management, Performance Management, Process Management, Regulations, Retail, Safety Process, Safety/Work Safety, Sales, Staff Motivation, Staff Training, State Laws and Regulations, Talent Management, Time Management, Training Program, Training/Teaching
LOCATION
Truckee, CA
POSTED
13 days ago
Create Your Experience of a Lifetime!


Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.


Job Benefits


+ Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

+ MORE employee discounts on lodging, food, gear, and mountain shuttles

+ RSP Options (after 12 months or 2000 cumulative hours of service)

+ Employee Assistance Program

+ Excellent training and professional development

+ Referral Program


Full Time roles are eligible for the above, plus:


+ Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

+ Free ski passes for dependents

+ Critical Illness and Accident plans


Job Summary:


The Manager of Lift Experience is responsible for the year-round supervision and operation of resort lifts, ticket/pass verification and all Lift Experience department employees. This role is a member of the mountain operations team with additional resort related oversight duties.


Job Specifications:


+ Starting Wage: $70,304.00 - $73,285.00 +Annual bonus

+ Employment Type: Year Round


+ Shift Type: Full Time hours available


+ Minimum Age: At least 18 years of age


+ Housing Availability: No


Job Responsibilities:


+ Oversight of daily lift operation, ticket/pass verification for year-round operations

+ Effective communication with all internal and external partners, including supervisory staff, employees, management, and regulatory agencies.

+ Build, modify, and implement budgets for Lift Experience departments.

+ Lead select summer construction projects, including meeting budget targets and project deadlines.

+ This role works closely with lift maintenance, product sales and services, and other mountain and resort departments. Developing and maintaining strong working relationships with these and other resort departments is critical.

+ Ensure appropriate department staff are trained to and understand federal, state, and local regulations as they pertain to lift operations and scanning. Department leadership should develop and maintain professional relationships with all regulatory agencies (USFS, OSHA, ANSI etc) and manage applicable permitting processes.

+ Safety conscious and responsible to company safety guidelines and procedures —able to set an example and hold others to those standards.

+ Participate in Vail Resorts best practice groups and implement initiatives from these groups.

+ Implement department training programs and ensure proper documentation for all staff. Ensure all supervisory staff understand and properly incorporate appropriate performance management standards withinthe department.

+ Set, train and ensure high service standards withinthe department and resort. Motivate and encourage employees to deliver excellence in guest experience. Identify and develop talent, building future leaders for the department, resort and company.


Job Qualifications:


+ Must have a valid Driver's License and clean DMV record

+ Knowledge of basic computer operations software such as Microsoft Office, Smartsheets, etc.

+ Minimum 5 years previous supervisory experience

+ Excellent guest service skills

+ Minimum S Years in the ski resort operations industry

+ Ability to speak, read, write and communicate fluently in English

+ Ability to ski/ride at advanced level and in variable conditions

+ Previous leadership experience with responsibility for employee safety, guest experience, and financial accountability

+ Bachelor's Degree or equivalent military experience (preferred)


In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.


We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.


_Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._


_Requisition ID 515900_

_Reference Date: 07/15/2026_

_Job Code Function: Lift Experience_

About the Company

V

Vail Resorts

Vail Resorts, Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations. At Vail Resorts, our mission is simple – to create the Experience of a Lifetime for our employees, so they can, in turn, provide exceptional experiences for our guests.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Sports and Physical Recreation
WEBSITE
https://jobs.vailresortscareers.com/