Overview:
The Manager of Care Management is responsible for the direction, leadership and oversight management for the assigned Care Management departments. This position will also hold a full Case Management load and split time between our Logan County, Kingfisher, and Watonga locations. This position is designed to facilitate an effective process of the Mercy Care Management Model supporting quality patient care, patient safety and financial components; promoting integration of a seamless care model; coordinating patient throughput; collaborating with facilities to include leadership coordination as evidenced by metrics, optimizing performance and adoption of best practice.
Qualifications:
Education: Associates Degree in Nursing is required. Bachelor's of Science in Nursing is preferred.
Licensure: RN (Registered Nurse) in state of practice is required.
Experience: 3 years of clinical experience in case management or related field is required.
Certification/Registration: BLS (CPR) at hire date, required, or within 90 days of hire. Certification in Case Management preferred.
Other Skills & Knowledge:
- Strong verbal and written communication and facilitation skills.
- Strong assessment skills, time management skills, critical thinking skills.
- Advanced computer skills.
- Must have excellent customer service.
- Must have ability to interact effectively with a variety of people and situations at all levels of the organization.
- Knowledge of InterQual criteria preferred.
- EPIC experience preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.