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Manager In Training

Crunch Fitness

Nashua, NH

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JOB DETAILS
SALARY
SKILLS
Auditing, Coaching, Communication Skills, Continuous Improvement, Customer Experience, Demand Forecasting/Planning, Fitness, Interpersonal Skills, Leadership, Metrics, Multitasking, Onboarding, Payroll Management, Performance Management, Performance Metrics, Performance Reviews, Sales, Schedule Development, Standard Operating Procedures (SOP), Team Lead/Manager, Time Management, Training/Teaching
LOCATION
Nashua, NH
POSTED
1 day ago
Benefits:
  • Company parties
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Position Title: Manager in Training (MIT) - Group Fitness
Department: GroupFitness / Club Operations
Reports To: General Manager / Regional Group Fitness Leader

Position Summary

The Manager in Training (MIT) - Group Fitness is a developmental leadership role designed to prepare high-potential individuals to lead and scale the Group Fitness department within a Crunch Fitness location. This role blends operational training, leadership development, class programming, instructor management, and member experience execution.

The MIT will be trained to own the Group Fitness business, drive participation, enhance member engagement, and ensure a high-energy, best-in-class class experience that supports overall club growth, retention, and brand excellence.

Core Responsibilities

1. Group Fitness Operations & Execution
  • Learn and execute all Group Fitness SOPs to brand standard
  • Assist in building and managing the class schedule based on demand, peak times, and member trends
  • Ensure all classes start on time, are properly staffed, and deliver a high-energy experience
  • Conduct daily audits of class participation, attendance, and utilization
  • Maintain studio cleanliness, organization, and equipment readiness
2. Instructor Management & Development
  • Support recruiting, onboarding, and scheduling of Group Fitness instructors
  • Assist in conducting auditions, evaluations, and performance reviews
  • Ensure instructors are delivering consistent, high-quality classes aligned with brand standards
  • Provide coaching, feedback, and development plans for instructors
  • Reinforce professionalism, energy, and member engagement expectations
3. Member Experience & Engagement
  • Ensure every class delivers a "wow" experience that drives retention and referrals
  • Engage with members before, during, and after classes to build relationships
  • Drive participation through personal invites, floor engagement, and community building
  • Handle member concerns and feedback related to Group Fitness promptly and professionally
4. Sales Integration & Business Impact
  • Understand how Group Fitness supports overall club KPIs (membership, retention, and PT)
  • Collaborate with Front Desk and Personal Training teams to drive class participation
  • Promote Group Fitness as part of the value proposition during tours and onboarding
  • Support events, challenges, and promotions that increase class attendance and engagement
5. Leadership Development (MIT Track)
  • Participate in structured MIT training covering operations, leadership, and performance management
  • Learn how to read and interpret key metrics (attendance, utilization, retention impact)
  • Assist in leading team meetings and driving accountability within the department
  • Develop the ability to manage scheduling, payroll, and staffing independently
  • Prepare to take full ownership of the Group Fitness department upon completion of training
Key Performance Indicators (KPIs)
  • Class Attendance & Utilization Rates
  • Member Engagement & Retention Impact
  • Instructor Performance & Retention
  • Schedule Efficiency (class fill rates and demand alignment)
  • Member Satisfaction / Experience Scores
Qualifications
  • Passion for fitness, group training, and creating high-energy environments
  • Leadership potential with a desire to grow into a management role
  • Strong communication and interpersonal skills
  • Ability to multitask and operate in a fast-paced environment
  • Prior experience in fitness, coaching, or group fitness preferred
  • Nationally recognized Group Fitness certification (preferred or willingness to obtain)
Expectations
  • Lead by example with energy, professionalism, and accountability
  • Be visible, present, and actively engaged on the floor and in classes
  • Embrace feedback, coaching, and continuous improvement
  • Uphold Crunch brand standards and culture at all times

Growth Path

This role is designed to transition into a Group Fitness Manager position upon successful completion of training and demonstrated competency in operations, leadership, and performance execution.

Bottom Line

This is not just a coordination role-it is a leadership pipeline position. The expectation is to develop into someone who can fully own, grow, and elevate the Group Fitness department into a major driver of member experience and club success.

Compensation: $18.00 per hour

Fitness Growth Capital (FGC) is looking for high-energy, positive, and passionate people who are ready to bring the vibes, build a career, and make an impact.

Want to combine work, fitness, and fun? You're in the right place.

At FGC, this isn't just a job-it's your chance to grow, level up, and be part of something bigger. We're all about creating an environment where you can be yourself, push your limits, and have a team behind you every step of the way.

We live and breathe a "No Judgments" culture-inclusive, supportive, and built for everyone. No matter where you're starting from, you belong here. Our teams are made up of people who lift each other up, celebrate wins together, and bring energy every single day.

And let's be real-we like to have fun while doing it.

Our clubs are packed with state-of-the-art equipment, high-energy group fitness classes, and next-level amenities like HydroMassage, tanning, and recovery spaces that keep both our members and our team feeling their best. It's serious fitness... without taking ourselves too seriously.

At FGC, you won't be left on your own. You'll get real coaching, real support, and real opportunities to grow. Whether it's your first step into fitness or your next big leadership move, we're here to help you build something you're proud of.

We're not just building gyms-we're building strong teams, great careers, and an environment people love being part of.

If you bring the energy, we'll bring the opportunity.

Let's grow. Let's have fun. Let's get to work.

About the Company

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Crunch Fitness