Competitive Analysis/Strategy, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Federal Laws and Regulations, Hospital, Maintain Compliance, Market Share, Marketing, Quality System Requirements (QSR), Resolve Customer Issues, Retail, Revenue Growth, Safety Process, Sales, Staff Motivation, State Laws and Regulations
Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors. Implements strategies to meet store goals and objectives. Recruits, develops, and motivates store employees to exceed internal and external customer expectations. Ensuring compliance with federal, state, and local regulations. Establishing a strong customer service/selling culture to maximize sales. Ordering, bank deposits, and booking. Marketing within your community to increase market share and store revenues. Resolving customer complaints for increased customer satisfaction. Controlling labor hours, cash, store audits, and shrinkage. Help maintain a safe, neat and clean store environment for our customers and employees. Ensure that all safety policies are followed. Other duties as assigned Requirements Pre-requisites:A minimum of two years management experience in industries such as hospital...Manager, Manager in Training, Training, Customer Service, RetailJ
J & H Oil Company - J & H Family Stores