Job Summary: Supervise the daily activities, patient flow, operations, clinical procedures and performance of Diagnostic Imaging Technologists on a regularly scheduled shift for an assigned work area/unit such as, but not limited to, diagnostic radiography, fluoroscopy, contract studies, special procedures, mammography, computed tomography, ultrasound, MRI.
Integrates assigned areas/units administrative and clinical services, processes and procedures with departmental and organizational business goals/objectives.
Essential Responsibilities:
Implements and monitors radiation safety and quality program in order to minimize radiation exposure and prevent unnecessary exposure and ensure quality images.
Conducts regular and special radiation surveys in accordance with local, state and federal requirements.
Develops timely and accurate work load, statistical and operating reports and makes appropriate recommendations to improve productivity and utilization of staff, equipment and materials.
Resolves on a first level human resources and labor relations issues.
Performs daily huddles and rounding to engage staff and improve employee satisfaction and contribute to retention of staff.
Supervises daily work procedures and performance of Diagnostic Imaging Technologist and other assigned staff members.
Schedules Technologists and patients/exams/procedures and assigns daily work
Ensures that supplies, techs and radiation generation equipment are utilized safely and in accordance with all departmental, organizational, local, state and federal radiation
Addresses and resolves patient and staff complaints/issues.
Works with other departments in partnership to improve patient workflows, outcomes and satisfaction.
Reviews clinical tests, documentation, records and procedures for quality.
Monitors work and clinical processes, procedures and systems to ensure quality, patient care and clinical standards/goals are achieved.
Assists in the design and implementation and improvement of a department-wide quality management/assurance program.
Monitors and reviews performance of staff and participates in formal performance evaluations.
Disciplines and coaches staff in regards to attendance, quality, safety and performance.
Hires and on boards new staff to ensure service, safety, attendance and quality expectations are fully understood.
Trains and implements new policies and procedures to ensure staff are educated and trained in latest protocols and quality initiatives.
Trains and observes staff to ensure competency in greeting patients, performing hand hygiene policy, checking 2 patient identifiers, use of appropriate safety mobility devices and performing correct protocol and exams.
Analyzes Diagnostic Imaging Technology administrative and clinical procedures, processes and systems in terms of quality, cost, efficiency and productivity metrics and makes appropriate recommendation to modify / improve.
Facilitates Process Improvement projects to increase efficiency and provide a safe environment for patients and staff.
Engage staff to identify efficiencies.
Identifies opportunities to reduce waste by improving/standardizing work flows and work process.
Responsibilities (continued):
Monitors and maintains compliance on an on-going basis.
Ensures compliance with TJC, NCQA, MQSA, and other applicable local, state and national standards, requirements and regulations.
Implements and monitors radiation safety program in order to minimize radiation exposure and prevent unnecessary exposure.
Conducts regular and special radiation surveys in accordance with local, state and federal requirements.