$126,800–$170,000 Per Year
The Strategic Development team designs and evolves the compliance architecture of the International Labor Standards (ILS) group to meet multi-regulatory human rights due diligence (HRDD) requirements across jurisdictions. Serving as a centralized hub to enable effective compliance execution, the team leads compliance strategy & program design, regulatory readiness, operating model evolution, technology & platform strategy, and enterprise enablement.
Strategic Development collaborates closely with global compliance operations, regional management, enterprise technology, legal, policy, and business leaders to ensure the compliance system is scalable, HRDD-ready, and risk-aligned.
Position Overview
The Manager, ILS Operations & Technology Enablement leads the department’s operational excellence and technology enablement portfolio within Strategic Development and develops the team responsible for delivering this mandate.
This leadership role leads a team responsible for:
+ Business ownership of the ILS Program compliance platform
+ Cohesive technology and data governance alignment across the department’s compliance ecosystem
+ Workflow modernization and performance optimization initiatives
+ Implementation of an HRDD-ready compliance operating model
+ Centralized standards for platform governance and operational execution
Key Responsibilities
1. Compliance Technology Strategy & Platform Governance
_This role centralizes operational and technology standards to prevent duplication, siloed builds, and architectural misalignment._
+ Serve as the accountable business owner for the ILS Program compliance platform and partner with Enterprise Technology to define system requirements
+ Establish governance standards for backlog prioritization, feature approval, sustainment planning, data governance, and documentation
+ Ensure platform evolution aligns with the department’s broader technology strategy
+ Identify fragmentation risks across compliance platforms and escalate alignment recommendations
+ Participate in cross-functional governance forums to promote ecosystem integration
+ Define principles for system interoperability, data consistency, and user experience coherence
+ Support the definition of a departmental multi-year technology roadmap aligned to regulatory obligations and operating model design
2. Automation & AI Integration
+ Identify high-impact automation and AI use cases within compliance operations
+ Develop pilots and business cases for workflow automation and risk-based decision support
+ Establish guardrails for responsible AI use in compliance decision environments
+ Measure impact of automation on cost, cycle time, and risk mitigation
3. Data Governance & Analytics Enablement
+ Define business data ownership and data quality standards for compliance platforms
+ Partner with enterprise data teams to integrate compliance data into corporate data architecture
+ Establish KPI dashboards and operational metrics (e.g., cycle time, control effectiveness, exception rates, risk distribution)
+ Ensure traceability between regulatory requirements, controls, and system outputs
4. Operational Excellence & Workflow Modernization
_This role builds and institutionalizes a centralized operational excellence capability._
+ Lead structured workflow modernization initiatives across compliance execution
+ Establish process design standards and documentation norms for the department
+ Reduce manual workload and operational inefficiencies through disciplined process engineering
+ Introduce performance dashboards to drive accountability and continuous improvement
+ Promote consistent execution standards across regions and regulatory programs
5. Transformation & Cross-Regulatory Operating Model Enablement
+ Lead technology-enabled transformation initiatives aligned to the department’s integrated operating model
+ Translate structural and governance decisions into system and workflow implications
+ Ensure platform capabilities support role clarity, decision rights, and cross-functional integration
+ Support operating model implementation by embedding process and technology coherence
6. Financial & Strategic Planning Support
+ Develop business cases for platform and workflow investments
+ Propose annual OKRs and performance targets for team
+ Support Strategic Development team budget planning with spend forecasts and ROI modeling
+ Provide data-driven justifications for technology and optimization initiatives
7. Team Leadership & Capability Development
+ Lead, coach, and develop a team of operational specialists to deploy technology-enabled solutions
+ Establish clear performance expectations aligned to departmental strategy
+ Build technical and strategic capability across platform ownership, workflow design, and analytics
+ Create succession depth and development pathways for direct reports
+ Foster a culture of structured problem-solving, performance discipline, and continuous improvement
+ Model cross-functional collaboration and professional maturity in politically complex environments
Experience Required
+ 8+ years in compliance operations, enterprise transformation, or technology-enabled operational roles
+ 3+ years of people management experience with demonstrated team development impact
+ Demonstrated experience leading cross-functional transformation initiatives
+ Experience serving as business owner for enterprise platforms
+ Experience delivering measurable operational performance improvements
+ Experience building business cases for technology investment
Preferred:
+ Exposure to global regulatory compliance environments (e.g., UFLPA, EUDR, CSDDD)
+ Familiarity with governance and risk frameworks (e.g., COSO ERM, ISO 37301, IIA Three Lines)
Skills & Competencies
+ Strategy & Transformation: Program and project leadership; change implementation sequencing; operating model enhancement support; cross-functional alignment
+ Technical & Functional: Process mapping and workflow engineering; platform governance and system requirements definition; data governance and KPI design; risk and control integration; regulatory requirement translation into system logic; automation and AI enablement strategy
+ Analytical: Ability to identify structural inefficiencies and root causes; strong quantitative and data interpretation capability; business case modeling and cost-benefit analysis; systems thinking across multi-regulatory environment
+ Leadership & Influence: ability to work cross-functionally across compliance, legal, technology, and business teams; clear executive communication and structured presentation skills; ability to operate in ambiguous, evolving regulatory environments; strong stakeholder management and prioritization capability
+ Team & People Development: Talent development and coaching; delegation with accountability; performance management; capability building in technical teams; constructive feedback and succession planning
Education
Bachelor’s degree in international studies, political science, public policy, economics, business administration, sustainability, supply chain management, information systems, or related field; advanced degree preferred
Additional Information
This position is an on-site role requiring a minimum of four days per week in the office, with Glendale, CA as the preferred location; other U.S. locations with Disney offices may be considered on a case-by-case basis for exceptionally qualified candidates.
The hiring range for this position in California is $126,800.00 - $170,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Job ID: 10145325
Location: Glendale,California
Job Posting Company: The Walt Disney Company (Corporate)
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