Manager III - Cash Management & Accounting Operations

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Position Summary:

The Cash Management & Accounting Operations Manager will oversee and direct all activities related to cash, end-to-end, i.e., store and non-store cash, including standardized reporting and trends on tenders. This role will lead a team responsible for operational review of program financial submissions and analytical deliverables, ensuring processes consistently produce complete and accurate results. The manager will work closely with business units, GSO Treasury, and the Record to Report team to resolve issues, leverage key operating metrics to identify performance opportunities, and support the development and implementation of internal accounting policies, procedures, and controls.

**Our flexible/hybrid work schedule includes 3 in-person days at our Salisbury location and 2 remote days.

Duties & Responsibilities:

• Direct and oversee all activities related to cash end-to-end, i.e. store and non-store cash, including standardized reporting and trends on tenders ensuring compliance with accounting principles, practices and procedures to ensure accurate and timely financial information
• Manage diverse new initiatives including Point of Sale and E-Commerce initiatives
• Develop and lead a cross-functional cash controlling team to:
  • Align across all applicable functions, i.e. AP, AR, RTR
  • Develop and maintain strong partnerships with AP/AR NFR and Record to Report teams around IHC settlement actives, period close and managing accounting functions
  • Monitor Virtual Pay, In House Cash and AP processing error/impact and support cash flow projection process

• Participate in the Global Focus Area (GFA) Payments Team in optimizing processes to unlock value and expand core payment capabilities
• Responsible for building, maintaining, and developing mutually beneficial partnerships with all Brands, GSO, 3rd party vendors, suppliers, and/or agencies, as well as garnering strong relationships with cross functional teams, i.e., Finance Solutions, AP/AR Resale and NFR
• Lead a comprehensive analysis of current cash management processes and procedures, identifying improvements to be implemented, streamlining, and aligning AH and DA cash management processes, further enhancing organizational efficiency
• Lead the development, maintenance, and control of end-to-end cash and consumer electronic payments processes across all legal entities and bank accounts, ensuring seamless operations while adhering to the highest standards of governance (over 137 bank accounts, 26 legal entities, over $58 billion in transaction value)
• Develop and maintain robust relationships with all banking, fintech, and payments partners for fast resolution of issues, identifying identify opportunities for cost savings and innovation
• Monitor and own all bank fees/rebates, maintain budgetary control, and proactively identify opportunities for cost savings
• Own and review key controls of the function ensuring the integrity of financial and accounting information to promote accountability and prevent fraud
• Responsible for approval of all changes related to cash and banking related processes (BMG, recons, Bwise, etc.)
• Drive successful performance of offshore team to ensure completion of all applicable activities on a timely basis and in compliance with SLAs through collaboration and appropriate communication

• Bachelor's degree in Accounting or equivalent in relevant discipline
• 8+ years of experience in accounting (including expertise in cash management/cash flow, treasury, working capital, general ledger, and reconciliation)
• 2+ years of people management experience, inclusive of leading supervisors and senior analysts
• Experience working in a complex, high transaction environment, ideally in Retail
• Advanced Excel skills
• Strong communication skills (both written and verbal) and presentation skills
• Proven ability to influence stakeholders and build relationships at all organizational levels
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrates a strong customer-focused mindset
• 15% travel

• Proven proficiency with ERP platforms to support cash management or financial operations; SAP experience preferred.