Overview: Our Culture and Impact
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.
Cvents strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here.
Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.
This is a unique opportunity for an experienced identity platform leader to drive enterprise-scale identity governance and messaging services within a fast-growing technology company. The Manager, Identity and Messaging will provide both technical leadership and people management for a team responsible for global identity infrastructure, directory services, and enterprise messaging platforms.
Key Responsibilities:
Key Responsibilities (continued):
Team Leadership & Management • Lead, mentor, and develop a global team of identity and messaging engineers • Manage team capacity planning, workload distribution, and escalation paths • Foster a culture of continuous improvement, technical excellence, and cross-functional collaboration
Identity Platform Strategy & Architecture • Define the technical roadmap for enterprise identity platforms, balancing immediate needs with long-term modernization goals • Lead the evaluation, selection, and implementation of identity governance and administration solutions • Architect identity integration strategies for M&A activities, ensuring seamless transitions
Okta Platform Ownership • Serve as senior technical authority for Okta platform administration and strategy • Oversee complex federated authentication scenarios, API integrations, and custom applications • Design and implement Okta Advanced Server Access, passwordless authentication, and MFA policies
Identity Governance & Automation • Drive comprehensive identity lifecycle automation using PowerShell, Python, and modern DevOps practices • Oversee automated provisioning/deprovisioning workflows across multiple identity providers and applications • Guide the teams development of low-code automation tools (Superblocks, n8n, Okta Workflows)
Messaging & Directory Services • Provide technical direction for Microsoft 365, Exchange Online, and Azure AD/Entra ID platforms • Oversee email security, anti-spam/phishing protections, and messaging compliance • Manage identity synchronization between HR systems (Workday), Active Directory, and cloud platforms
Requirements:
Requirements (continued):
Leadership & Management Experience • 4+ years of people management experience leading technical teams, preferably in identity or infrastructure domains • Proven track record of hiring, developing, and retaining high-performing engineers • Experience managing distributed teams across multiple time zones and geographies
Technical Experience & Education • 8+ years of hands-on experience in enterprise identity and access management • Bachelors degree in Computer Science, Information Technology, or equivalent technical experience • Industry certifications such as Okta Certified Administrator, Okta Certified Professional, AWS Solutions Architect, or similar identity-focused credentials highly preferred
Identity Platform Expertise • Expert-level knowledge of Okta platform administration, API development, and advanced features • Strong automation skills with PowerShell, Python, or similar scripting languages • Deep understanding of identity protocols: SAML, OAuth, OIDC, SCIM, LDAP, Kerberos
Professional Skills • Exceptional problem-solving abilities with demonstrated experience troubleshooting complex, multi-system issues • Outstanding written and verbal communication skills, including ability to influence without authority • Proven ability to translate technical concepts for executive audiences and business stakeholders