MANAGER I

Job Posting: Section Chief, Innovation - Hybrid Telework

Department of State Hospitals

JC-523377

• Section Chief, Innovation - Hybrid Telework

MANAGER I

$8,715.00 - $9,899.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 7/16/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

Save Job

Job Description and Duties

Under general direction of the Assistant Deputy Director, the Manager I serves as the section chief of innovation and product owner representing the Patient Care Coordination Division (PCCD) and the Patient Management Unit's (PMU) business processes to support the Department of State Hospital's (DSH) EHR system and catalogue of ongoing projects. The incumbent will lead the development and enhancement of projects by aligning business goals with user needs, while simultaneously analyzing and redesigning core business processes to drive efficiency, innovation, and productivity across the division. Serving as the division's product owner, oversee business process re-engineering, in close collaboration with the Technology Services Division (TSD)and the Research Evaluation and Data Insights Division (REDI) to facilitate business workflow integration and configuration with EHR and related projects using Lean, Kanban and other efficiency and/or modern project management principles. The incumbent will, through partnership with division leadership and stakeholders, provides product ownership and leads organizational change management for all associated projects. The incumbent oversees the development, deployment, and maintenance of educational and training programs, development of policies and procedures, and the development of program-specific reporting functionality. Provides direct supervision and leadership for the Innovation and Governance Section.

• Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey

You will find additional information about the job in the Duty Statement.

Working Conditions

• This position reports to the Allenby Building in Sacramento. A hybrid Telework schedule, consistent with the State of California's in-office requirement, may be considered with prior approval from management. The incumbent will also be required to travel throughout California as needed, with prior notice.
• If approved, the incumbent must be able to report to the office in Sacramento for trainings, meetings, to complete tasks which cannot be completed remotely, and as requested by management. Travel expenses associated with commuting to the headquarters location are not reimbursable, other than authorized transit subsidies.
• DSH-Sacramento is located at an 11-floor high rise building.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-523377

Position #(s):

461-505-4969-001

Working Title:

Section Chief, Innovation - Hybrid Telework

Classification:

MANAGER I

$8,715.00 - $9,899.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

Department of State Hospitals

1215 O Street, MS 17

Sacramento, CA 95814

The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.

DSH-Sacramento is in a new modern, sustainable and innovative 11 story office building located at 1215 "O" Street, Sacramento, California. Some of the amenities of the new building include the following:

• First-floor retail space (separate access from 12th Street)
• Café with multiple vendors available to the public
• Outdoor seating with pedestrian walkways
• Large, shared conference room on the first floor with a maximum capacity of 162 individuals
• An employee fitness center with a yoga studio, cardio equipment and weights
• Plaza area with a kitchenette on each floor
• Lactation rooms
• More conference rooms and collaborative working spaces available throughout the building - small, medium and large
• Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol
• Mobile computer equipment, cloud-based technology and Wi-Fi for all staff

Department Website: https://www.dsh.ca.gov

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.*

NOTE: If applying by mail, please do not submit the "Equal Employment Opportunity" questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.

• Foreign Degrees or Transcripts - Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:
• National Association of Credential Evaluation Services
• Association of International Credential Evaluators, Inc. or
• https://www.ctc.ca.gov/credentials/commission-approved-foreign-transcript-evaluating-agencies

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/16/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of State Hospitals

Hooman Akhavan

Attn: Hooman Akhavan

1215 O Street, MS-17

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of State Hospitals

Hooman Akhavan

Hooman Akhavan

1215 O Street, MS-17

Sacramento, CA 95814

Application drop-off locations may be non-operational during weekends and holidays

08:30 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

Candidates that believe they meet the Minimum Qualifications based on a pattern of education from classification description (specifications) must provide a copy of your TRANSCRIPTS along with your application (STD. 678) to be considered for this position.

Candidates that believe they meet the Minimum Qualifications based on experience, must state that in the bypass notes for this requirement.

• Statement of Qualifications -

Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.

Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Communication - Well-developed communication and exceptional interpersonal skills with experience working with executive teams, external partners, vendors and contractors. In addition, experience presenting ideas, conclusions, and other information effectively, both orally and in writing, and communicating technical and program issues to both technical and non-technical audiences. Strong presentation skills.
• Technical Experience - Experience as a subject matter expert or overseeing subject matter experts or business analysts on major technology projects, especially government projects, including experience with user acceptance testing and project management principles. Ability to communicate effectively and work collaboratively with a team of technical and non-technical subject matter experts to ensure business needs are addressed in a manner that will promote adoption solutions by internal and external stakeholders.
• Data Literacy - Advanced to expert level data literacy including data governance principles and a demonstrated ability to communicate data and data analytics orally, visually, and in writing along with the ability to work in partnership with data professionals.
• Change Management and Training - Knowledge of foundational principles, best practices and industry standards of organizational change management as well as the ability to lead a through the change management process. Solution oriented, possessing the ability to think strategically and function effectively as a member of a top management team. Experience developing and providing technical training to a wider variety of non-technical users.
• Business Process Re-Engineering - Knowledge of Lean and/or Kanban principles. Experience evaluating processes and procedures for efficiency. Experience with business process re-engineering in response to statutory, court-mandate, or technology-driven changes or requirements. Experience facilitating workshops, stakeholder interviews, drafting business requirements, documenting and developing workflow maps.
• Administration - Experience drafting and implementing policies and regulations. Experience with IT and non-IT procurement including managing contractors and reviewing invoices. Experience managing a project-based budget.
• Supervision and Leadership: Experience developing and supervising high-performing teams. Ability to use best practices in management and supervision to motivate teams, maintain positive relationships with internal and external stakeholders.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://www.dsh.ca.gov

Human Resources Contact:

Hooman Akhavan

(916) 909-0657

SacClassificationandPay@dsh.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Office of Human Rights

(916) 573-2727

dsh.eeo@dsh.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Responses should be numbered in the same order below, typed, single spaced, 12-point font, 1-inch margins, and no more than 2 pages in length. Resumes, cover letters and other documents will not be evaluated or considered as response for the required SOQ

• Describe a complex data or technical project that you planned, managed, or oversaw from initiation through implementation. Discuss your role in project planning, stakeholder engagement, risk management, and how your measured project success
• Describe a time when you identified an opportunity to improve a business process. Explain how you analyzed the current state, engaged stakeholders, implemented improvements, and measure the results
• How would you approach developing a working relationship with a partner division or department. Provide an example of when you were able to successfully establish a productive working relationship with a partner to benefit both areas and provide value to your division.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.