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Manager for Dog Wellness Business in Lakeway

Scenthound Lakeway, TX

Austin, TX

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JOB DETAILS
SKILLS
Animal Care, Communication Skills, Customer Experience, Detail Oriented, Establish Priorities, Health Education, Interpersonal Skills, Leadership, Mentoring, Performance Metrics, Performance Reviews, Problem Solving Skills, Quality Metrics, Retail Sales, Revenue Growth, Safety/Work Safety, Sales, Sales Management, Staff Development, Staff Training, Team Lead/Manager, Team Player, Time Management, Training/Teaching
LOCATION
Austin, TX
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development

WANTED
If you are a motivated leader who thrives on sales management, team leadership, and making an impact for dogs, we want you on our team. Apply today and grow your career with Scenthound! Compensation is based on experience plus incentives based on KPI performance.

About the Role  
Lead the Pack at Scenthound Lakeway! As a Scenter Manager, you will be responsible for leading a team of dog bathers & groomersandcreating an exceptional customer experience. This is an opportunity to grow with Scenthound Lakeway; we prioritize career development and offer clear advancement opportunities. 
 
Who We’re Looking For
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs
  • A proactive, results-driven leader with a passion for sales management
  • Strong interpersonal skills with the ability to motivate a team & connect with customers  
  • Membership-based or retail sales experience is a plus
What You’ll Do 
  • Maintain a knowledgeable team that prioritizes dog wellness and safety
  • Provide leadership, guidance, and mentorship for the Scenter employees
  • Drive employee development through leadership, training, and performance reviews
  • Drive membership sales through health and wellness education
  • Uphold quality standards through hands-on participation, employee audits, and training
  • Promptly and accurately communicate information from upper management to your team
  • Identify when/ where help is needed and provide assistance to keep Scenter on schedule
  • Create an environment conducive to teamwork, open communication, and Scenthound values
  • Manage client expectations; resolve customer concerns
  • Ensure the safety of dogs and team members at all times
  • Adhere to Scenthound sanitary and cleaning practices  
Why Join Scenthound Lakeway? 
  • Competitive pay plus performance bonuses 
  • A fast-growing company with career advancement opportunities 
  • A supportive, mission-driven team dedicated to dog wellness and safety 
  • Ongoing training and professional development 
Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives to enrich the connection between people and their dogs. We provide membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, & Teeth (S.C.E.N.T.) ensuring they stay clean, healthy and happy. Above all, dog safety is the top priority, and we are committed to creating a safe, stress-free experience for every dog in our care. 

About the Company

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Scenthound Lakeway, TX