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Manager, Field & Marketing Operations - Speaker Bureau

Rhythm Pharmaceuticals

Boston, MA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Alliance/Partner Management, Biology, Biotech and Pharmaceutical, Brand Strategy, Business Operations, Business Skills, Computer Skills, Conferences, Consumer Branding, Corporate Policies, Cross-Functional, Customer Relations, Disbursements, Disease, Document Management, Establish Priorities, Expense Reports, Expense Tracking, FDA (Food and Drug Administration), Field Marketing, Financial Management, Healthcare Providers, Interpersonal Skills, Leadership, Legal, Logistics, Logistics Management, Maintain Compliance, Marketing, Matrix Management, Medical Affairs, Medical Products, Metrics, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, On Site Support, Operational Support, Operations Management, Organizational Skills, Patient Care, Performance Metrics, Plan Meetings, Primary Care, Problem Solving Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Regulations, Regulatory Compliance, Sales, Salesforce.com, Team Lead/Manager, Team Player, Time Management, Vendor/Supplier Management, Willing to Travel
LOCATION
Boston, MA
POSTED
7 days ago
Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.

Opportunity Overview
This position is part of the Field & Marketing Operations organization, who provides operational support to the North America organization, including Brand Teams, customer-facing roles and other non-Commercial functions.

A primary responsibility for this role will be to act as the manager for all aspects of SpeakerBureau planning, development, and execution in line with strategic brand objectives. The role will require management of the following key areas: Speaker Bureau logistical coordination, planning and implementation, and cross functional matrix management. This individual will serve as the primary liaison with the field teams for speaker bureau programs, and with brand and internal teams for peer-to-peer activities.

In addition, this Manager will provide logistical planning, execution and onsite support for national and regional congress symposia. The manager will be responsible for symposia logistics for all conferences as well as any additional meetings that may arise.

This role will report into the Director, Field & Marketing Operations.

Responsibilities and Duties
  • Speaker Programs Management (Speaker Bureau, KOL Meetings & Symposia, etc.)
    • Manage all aspects of the speaker bureau coordination, such as venue selection, travel, materials, and technology and execution, serving as the primary contact for speakers, field teams, internal departments, vendors and attendees
    • Organize and manage the implementation of speaking engagements and speaker bureau programs, and related training, ensuring compliance with company policies, standard procedures and business rules
    • Implement metrics plans and optimization; manage quarterly business reviews of programs
    • Ensure all speaker programs adhere to regulatory guidelines (e.g., FDA, PhRMA, Sunshine Act)
    • Manage documentation, expense tracking, and reporting for transparency and audit readiness
    • Collaborate with Legal and Compliance teams to update policies and procedures
    • Create marketing materials for the field teams/HQ to promote the programs
    • Supervise and handle financial disbursements to speakers and vendors for programs
    • Partner with Medical Affairs, Marketing, Sales, and Events teams to align speaker bureau activities with strategic goals
    • Serve as point of contact for speaker-related inquiries and issue resolution
    • Provide regular updates and performance metrics to leadership
  • Congress Support
    • Key logistical contact for HCP, KOL and advisory activities at the conference(s)
    • Create marketing materials for the field teams/HQ to promote the activities, where allowed
    • Lead product theaters at key congresses (materials, invitations, speaker management)
    • Optimize organizational presence and key customer engagements through coordination with internal partners (i.e., Brand, Sales, Medical)
    • Serve as the onsite liaison between Rhythm and the Associations. The requirement would be to attend all Rhythm events that required support
  • Field & Marketing Operations Support
    • Collaborate and contribute to special projects needed
    • Potential to work cross functionally with the marketing team on Advisory Board logistics, North America Meeting Planning, POA Meetings, etc.

Qualifications and Skills
  • Bachelor’s degree and/or combination of education and relevant work experience
  • 5+ years’ experience in administration and management of commercial operations logistics (across meetings, speaker bureaus and/or congresses) within the commercial operations department in a pharmaceutical company or primary service provider for a pharmaceutical company, rare disease is a plus
  • 2+ years of project management or coordinator experience within the peer to peer, medical education, and/or speaker bureau industry for life sciences
  • 2+ years of experience as a speaker bureau coordinator or meeting planner working within the pharmaceutical industry
  • Experience managing vendor partners/consultants and leading project teams to achieve milestones and objectives
  • Strong Understanding of PhRMA Guidelines and Sunshine Act
  • Proficiency in Microsoft Office application skills including but not limited to (Outlook, PowerPoint, Word, Excel, Teams) and other systems such as Salesforce, Veeva PromoMats, with strong computer experience. 
  • Proficiency in utilizing technology to optimize business operations and support cross-functional initiatives. Able to discover, learn and leverage digital tools and platforms to drive strategic decision-making and enhance team productivity.
  • Results-driven with a high sense of urgency and accountability: ability to meet business objectives, deliverables, and timely completion of initiatives with a cross-functional team
  • Effective planning, organizational, and prioritization skills; able to achieve established deadlines
  • Demonstrated program ownership and consistent delivery on commitments
  • Strong interpersonal skills and ability to effectively collaborate with external experts, cross-functional partners, field-based teams.
  • Ability to work independently
  • Up to 30% travel

Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs. This role includes travel.

The expected salary range for this position is $110,000 - $165,000. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. This role may be eligible for benefits and other compensation such as restricted stock units.

More about Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause.  Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

At Rhythm our core values are:
  • We are committed to advancing scientific understanding to improve patients’ lives
  • We are inspired to tackle tough challenges and have the courage to ask bold questions
  • We are eager to learn and adapt
  • We believe collaboration and ownership are foundational for our success
  • We value the unique contribution each individual brings to furthering our mission

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Rhythm Pharmaceuticals