Manager - Field Change Management

About Our Company

We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Responsible for driving results by executing change management plans for Advice & Wealth Management (AWM) field change initiatives. This includes working with AWM business partners/implementation to develop plans, capture execution planning milestones to coordinate communication, training, support, program/technology roll outs, and executing against these milestones.

Key Responsibilities

• Partner with key business, field leadership, communications, training, and other stakeholders to develop field change strategies for assigned projects
• Create pilot/implementation plans and work closely with field members and field facing resources to ensure execution of initiatives and pilots. Manage detailed tactical implementation plans ensuring dates are met and initiative is implemented on time
• Work with business partners to evaluate the level of change a program/initiative will have in the field. Monitor implementation plans to ensure prioritization of key initiatives and dates, bundling and coordination of like-projects for greater field uptake, development of implementation strategies and follow-up mechanisms, which determine required resources and corporate office contacts to successfully execute plan

Required Qualifications

• Bachelors degree or equivalent and minimum 5-7 years relevant experience
• Ability to work independently on initiative while also comfortable working with a team to drive results
• Ability to create and implement change, drive results, and hold other accountable
• Outstanding relationship management, negotiation, and collaborating/influencing skills in dealing with all levels and through various communications
• Demonstrated ability to influence colleagues at same band level and higher in the organization
• Proven project management skills, with the ability to take an initiatives from concept to deep execution, to follow-through and measurement

Preferred Qualifications

• Desire and proven ability to work in a fast-paced environment, with the need to balance multiple deliverables and competing timelines consistently
• Familiarity/knowledge of Ameriprise Financial field organization and advisor job, including business drivers, policies, and processes
• Experience at Ameriprise executing in and working with both corporate and field audiences
• Ability to create and execute with appropriate autonomy
• Strategic focus with ability to translate vision into tactical actions

Base Pay Salary

The estimated base salary for this role is $98,000 - 122,000 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business

SERVD Service Delivery

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.