Join the NetJets Team
NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
Purpose of Position
The Manager of Endpoint Platform Engineering is responsible for leading the strategy, engineering, and daily operations of NetJets enterprise endpoint platforms, with a primary focus on Windows PCs and Apple MacBooks. This role manages a team of Engineers to deliver a modern, secure, and highly automated endpoint environment that supports business and operational needs. This role is critical to establishing and maintaining a secure, resilient, and scalable endpoint environment, ensuring devices are reliable, compliant, and aligned with both business needs and Cyber Security expectations.
Tasks and Responsibilities
Provide strategic direction and operational leadership for enterprise endpoint platforms, including Windows and macOS devices.
Manage and continuously improve device enrollment and provisioning capabilities, including Windows Autopilot, macOS enrollment, and zero-touch deployment processes.
Own the packaging, testing, deployment, and lifecycle management of enterprise applications across Windows and macOS, including third-party and internally developed applications using tools such as Microsoft Intune, Jamf, and Patch My PC.
Lead the planning and delivery of security patches and updates, including:
Windows and macOS operating system updates
Third-party application security patches
Device drivers, firmware, and BIOS updates
Establish and mature standardized, automated patching and deployment processes, including testing, deployment rings, remediation, and reporting.
Partner with Architecture, Cyber Security, End User Technology, and the Service Desk to align endpoint strategy with enterprise standards, security policies, and operational requirements.
Serve as a key liaison with Cyber Security to ensure endpoint platforms and supporting teams adhere to security policies, risk management guidance, and compliance (CIS) expectations.
Identify and mitigate endpoint security and operational risks, including device lifecycle management, and implement plans of action for risk reduction.
Build and leverage automation and AI-driven capabilities to streamline endpoint operations, improve reliability, and reduce manual effort.
Prepare and present status, health, compliance, and progress reporting related to endpoint platforms, application delivery, patching posture, and automation initiatives.
People & Leadership Responsibilities
Note:
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Education
Bachelors in related field
Certifications and Licenses
Years of Experience
8-10 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs)
Minimum of 46 years of proven experience managing a team of technical professionals
Minimum of 810 years of experience in end-user support roles
Technical knowledge of Windows endpoint platforms, including Windows OS management, deployment, configuration, patching, and lifecycle support
Experience with Microsoft Intune (or similar enterprise endpoint management platform) for device management, policy enforcement, application deployment, and security controls
Demonstrated ability to plan and execute large-scale, highly complex initiatives utilizing a highly skilled team of contributors
Excel in collaboration, leadership, and building strong, effective teams
Strong verbal and written communication skills, with the ability to relay technical concepts to a business audience
Consistently driven to deliver results
Proven experience delegating and managing project tasks across organizational boundaries
Strong project management skills, with the ability to define clear expectations while meeting tight deadlines and budgets
Strong problem-solving and logical thinking skills, with the ability to quickly absorb new technical concepts and build on learned knowledge
Results-oriented individual with strong problem-solving, influencing, consensus-building, and negotiating skills
Excellent listening, questioning, and customer service skills
Demonstrates NetJets core competencies: Adaptability, Collaboration, Curiosity, Service-Oriented, and Strive for Positive Results
Ability to maintain composure, tact, and effectiveness under stressful conditions
Ability to organize information, manage time efficiently, and balance multiple priorities
How NetJets Supports You
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELLa comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include: