We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position Summary
As an Automation Digital Product Manager within the Automation Center of Excellence, you will lead the end-to-end delivery of automation opportunities, from intake and discovery through deployment and continuous optimization.
This role is accountable for owning intake, feasibility assessment, roadmap development, backlog prioritization, and delivery execution, while ensuring strong alignment with business objectives. You will partner closely with business stakeholders to understand their operating models, core processes, challenges, and pain points, and translate those insights into a prioritized and sustainable pipeline of automation opportunities.
You will also play a critical role in nurturing business relationships, proactively expanding the automation portfolio, and ensuring continuous value delivery to business organizations through automation and process optimization.
Key Responsibilities
Business Engagement & Relationship Management
Intake, Discovery & Opportunity Identification
Lead intake and feasibility efforts by engaging with business stakeholders to:
Understand core processes, workflows, and operating models
Identify pain points, inefficiencies, and challenges
Identify and shape new automation opportunities aligned to business needs
Build and document end-to-end process workflows and process maps
Define and document:
Problem statements
Scope of automation
Business requirements and expected outcomes
Develop business case value, including efficiency gains, cost savings, and operational impact
Automation Roadmap & Prioritization
End-to-End Opportunity Delivery Ownership
Own and manage the full lifecycle of automation opportunities, from intake through delivery and post-production support
Develop detailed delivery plans, including:
Timelines and milestones
Resource planning and hours allocation
Perform and validate effort estimates across requirements, development, and testing
Track and report status, progress, risks, and outcomes to leadership (LT) and business stakeholders
Proactively identify, manage, and resolve risks, dependencies, and blockers to ensure successful delivery
Requirements & Product Management
Cross-Functional Collaboration
Automation Performance & Continuous Improvement
Innovation & Emerging Technology Enablement
Contribute to solutions leveraging:
Artificial Intelligence (AI)
Agentic automation frameworks
Robotic Process Automation (RPA)
Web-based applications
Utilize prompting tools and AI techniques for analysis, day to day activities and solution support
Apply hands-on experience with modern AI tools, such as:
Microsoft Copilot and Copilot Studio
GitHub Copilot
Claude and other large language model-based tools
Emerging AI platforms and productivity tools
Support innovation initiatives and experimentation with new technologies
Domain Expertise Development
Required Qualifications
5+ years of experience in in Product Management, Product Ownership, and Project Management
Proven ability to manage end-to-end lifecycle of automation or digital products
Strong expertise in:
Process analysis and business discovery
Requirements gathering and documentation
Backlog prioritization and roadmap management
Agile/Scrum methodologies
Hands-on experience with:
RPA solutions
AI and intelligent automation technologies
Web application delivery
Experience working with modern AI tools such as:
Copilot, Copilot Studio, GitHub Copilot, Claude, or similar tools
Experience with tools such as Azure DevOps, JIRA, or similar
Strong analytical, problem-solving, and stakeholder management skills
Excellent communication and influencing skills, including executive-level reporting
Preferred Qualifications
Education
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$92,700.00 - $185,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 07/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.