530 New Haven Avenue
Derby, Connecticut
Store Manager Job Summary:
The Store Manager provides leadership to support the goals and strategies by ensuring our Dunkin' customers have a warm and friendly customer service experience. Inspires and develops associates by modeling leadership to promote our service-driven culture to build high-performing teams. Our culture is service-driven, fun and high-performing. We value our team and seek to hire good people who will embrace our core values and execute our mission to provide excellent service to our customers.
Benefits:
• We offer competitive salaries • Yearly bonus • Sick time • Health Insurance Plan (medical and dental) • Life Insurance • Short Term Disability • Paid Training • Potential growth within the organization and more!
Job Responsibilities:
The Restaurant Manager reports directly to the District Manager and is responsible for leading a team to consistently provide our customers with the highest level of service and a warm and positive experience. Responsibilities include managing a Dunkin' Unit, but are not limited to:
RESPONSIBILITIES INCLUDE:
• Assist to recruit, hire, onboard and develop employees • Maintain agreed upon staffing levels for the projected sales of the restaurant • Communicate job expectations to employees and ensure all training is completed per company guidelines • Hold team members accountable for their behavior and performance, addressing concerns promptly • Create and maintain a guest first culture in the restaurant • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws • Ensure Brand standards, recipes and systems are executed including Red Book responsibilities • Help prepare and complete action plans; implement production, productivity, quality and guest service standards • Review guest feedback and restaurant assessment results and implement action plans to drive system improvements • Control costs to help maximize profitability • Adhere to security and cash handling procedures • Demonstrate competency in weekly inventory process and analysis • Demonstrate competency in writing effective crew schedules and monitoring labor performance daily • Execute new product roll-outs including team training, marketing and sampling • Drive sales goals and track results
We are a locally owned and operated Dunkin franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!
Requirements:
Arrives on time Great with guests Can foresee problems before they occur A leader and role model for the employees Previous managerial experience strongly preferred Previous fast food/quick service restaurant experience required Top-notch customer service skills Strong verbal and written communication skills Excellent leadership skills
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Job Details
Job Category: Management
Position Type: FULL_TIME
Date Posted: Mon, 01 Mar 2021 22:00:48 GMT
Pay Range: Starting at $45,500.00 / year
Job ID: 603d641073ec7
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