Manager, Dangerous Goods Management

Forward Air

Groveport, OH

JOB DETAILS
SKILLS
Alliance/Partner Management, Alliance/Partner Marketing, Auditing, Cargo/Freight, Communication Skills, Continuous Improvement, Corporate Policies, Cross-Functional, Documentation, Emergency Response, Environmental Health, Environmental Protection Agency (EPA), Freight Forwarding, Hazardous Materials Clean-Up, Hazardous Materials/Substances, Incident Response, Information/Data Security (InfoSec), International Operations, Interpret Regulations, Leadership, Legal, Logistics, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Word, OSHA, Operational Audit, Operations Processes, Problem Solving Skills, Record Keeping, Regulations, Regulatory Compliance, Regulatory Requirements, Risk Analysis, Risk Management, Safety/Work Safety, Shipping Documents, Shipping Requirements, Staff Training, Standard Operating Procedures (SOP), Training Program, Training/Teaching Materials, Warehousing, Web Conferencing, WebEx
LOCATION
Groveport, OH
POSTED
1 day ago

The Manager, Global Dangerous Goods Management supports and responds to hazardous materials and dangerous goods inquiries through the organization’s Global Hazmat Desk. They provide expert guidance across North America, Latin America, Europe, and Asia, on hazardous materials compliance, shipment acceptability, emergency response, and regulatory requirements. They are responsible for interpreting and communicating hazardous materials standards in accordance with company policies and applicable local, country, and international regulations, including DOT, IATA, IMDG, ADR, and other regional frameworks. They partner cross-functionally with operations, safety, legal, and compliance teams to ensure alignment and mitigate risk across a global logistics network. They play a key role in supporting training, audit readiness, incident response, and continuous improvement initiatives. This position operates within a global, 24/7 environment requiring responsiveness and sound decision-making.

 

Responsibilities

  • Respond to stations, terminals, branches, warehouses, operations teams, internal support functions, and external customers regarding hazardous materials compliance, shipment requirements, and regulatory guidance
  • Provide global guidance on hazardous materials shipment acceptability, documentation, classification, and regulatory requirements
  • Support global hazardous waste and disposal initiatives in partnership with approved third-party vendors and local operating teams
  • Deliver hazardous materials / dangerous goods training programs covering classification, labeling, marking, packaging, documentation, segregation, and hazard communication requirements
  • Advise leadership on process gaps, operational risks, audit findings, and opportunities to strengthen hazardous materials controls globally
  • Review, audit, and maintain required records including manifests, declarations, permits, training logs, incident reports, and supporting documentation
  • Provide immediate guidance on spills, leaks, damaged freight, and hazmat incidents
  • Coordinate reporting, containment, and escalation procedures for hazardous materials incidents
  • Partner with Safety, Legal, Operations, Customs, and Compliance teams to ensure enterprise alignment on hazardous materials requirements
  • Support continuous improvement initiatives, SOP development, and harmonization of global hazmat processes across the enterprise
  • All other duties as assigned to meet evolving business needs

 

Qualifications

  • Education: High School Diploma or GED equivalent required; Undergraduate degree from an accredited college or university preferred.
  • Certification/Licensure: Current certification in DOT 49 CFR, IMDG regulations, and IATA Dangerous Goods required
  • Experience: 3+ years of experience directly related to hazardous materials, dangerous goods, transportation compliance, or environmental health & safety; or 5+ years of industry experience in operations, transportation, freight forwarding, warehousing, or compliance roles
  • Experience supporting multi-site or international operations preferred
  • Strong knowledge of global transport standards for hazardous materials across ground, air, ocean, and warehouse environments, including DOT, IATA, IMDG, ADR, OSHA, EPA, and applicable country regulations
  • Ability to interpret technical regulations and communicate requirements clearly to non-technical audiences; strong problem-solving and risk assessment capabilities
  • Ability to remain calm and decisive during spills, incidents, and urgent compliance matters; knowledge of PPE requirements and emergency response protocols
  • Ability to develop training content, lead employee education sessions, and reinforce compliance culture; strong documentation, auditing, and recordkeeping skills; ability to work across time zones in a global 24/7 environment
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

 

About the Company

F

Forward Air

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Transport and Storage - Materials
FOUNDED
1981
WEBSITE
https://www.forwardair.com/content/careers-0