Manager, Continuous Improvement

Essential Job Functions:

• Manage and develop the company's top strategic accounts
• Advance existing and new opportunities for all divisions of Hub Group
• Act as a communication liaison between customers and the development team
• Work closely with sales and marketing to identify new customers and develop relationships with existing customers through the strategic account management (SAM) process
• Develop and maintain a continuous stream of pipeline opportunities for business development
• Conduct meetings and planning sessions to supervise the management of customer issues
• Oversee and conduct new and existing customer solicitation
• Manage the new customer on-boarding process
• Ensure that customer reporting is being conducted across all functions
• Manage and oversee the daily activities of customer on-site representatives to ensure they are not only meeting, but exceeding both the customer's and Hub Group's strategic goals and maximizing their full potential
• Champion the continued development of employees through internal and external training and coaching
• Other duties as assigned

Minimum Qualifications:

• Must be a self-starter with the ability to communicate and interface effectively with all levels of the Hub organization, its customers and carriers in a manner that consistently produces results
• Managerial experience is strongly preferred
• Excellent verbal and written communication skills are required
• Proficiency with software programs such as MS Products
• Experience in process mapping is preferred
• Strong organizational, time management and analytical skills are required
• Experience in the transportation industry is preferred
• Possession of a Bachelor's Degree from an accredited college or university is preferred

Salary: Up to $85,000/year base salary + Bonus Eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.