HIGHLIGHTSRemoteFull-TimeCVI LOCATIONHuntsville ALStep into the innovative world of LG Electronics. As a global leader in technology LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise Lifes Good embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.Our diverse portfolio includes Home Appliance Solutions Media Entertainment Solutions Vehicle Solutions and Eco Solutions. Our management philosophy Jeong-do Management embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management these values shape our corporate culture fostering creativity diversity and integrity. At LG we believe in the power of collective wisdom through an inclusive work environment.Join us and become a part of a company that is shaping the future of technology.At LG we strive to make Life Good for Everyone.What we can offerA crafted employee experience designed to foster professional growth a focus on health & well-being and an internal community that will set you up for success.We offer an environment that enables colleagues to demonstrate their capabilities focus on their work and create value. At LG youre encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal merit-based opportunities across the board. We want our colleagues to grow with our global business. Thats why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the teamThe OpportunityAs the Manager Consumer Warranty Program Development & Administration the successful candidate will lead the design launch administration and growth of consumer warranty and service contract programs. You will be responsible for developing profitable warranty products managing program performance expanding strategic partnerships and driving revenue growth across new and existing distribution channels.The successful candidate will oversee program strategy from concept through market launch including market analysis pricing coverage design regulatory considerations claims assumptions and business case development. You will also manage ongoing program performance including underwriting results claims trends loss ratios customer satisfaction compliance and financial outcomes.Working cross-functionally with product legal compliance actuarial finance technology marketing claims and service operations teams the successful candidate will ensure successful execution strong governance and a consistent customer experience. You will also identify market expansion opportunities develop strategic partner relationships and pursue innovative warranty solutions that support profitability customer value and long-term enterprise growth.ResponsibilitiesCreate and launch new consumer warranty and service contract programs by researching customer needs market trends competitor offerings and regulatory requirements.Define program coverage pricing contract terms exclusions reimbursement rules and operating requirements in partnership with legal finance actuarial compliance and operations teams.Prepare business cases launch plans testing requirements approvals and go-live activities that support profitability compliance and customer value.Manage ongoing program performance including revenue claims costs loss ratios customer satisfaction compliance metrics margins and growth targets.Analyze claims trends and financial results to identify cost reduction opportunities improve service quality and enhance program profitability.Build and manage strategic partnerships with retailers manufacturers utilities financial institutions insurers third-party administrators and other distribution partners.Lead partner discussions presentations negotiations contract management and joint business planning to expand market reach and generate new revenue.Serve as the primary business owner for warranty program operations coordinating cross-functional teams across product legal compliance finance technology marketing claims and service.Establish program processes timelines reporting workflows and performance standards to ensure successful execution and consistent customer experience.Develop growth strategies to expand product offerings enter new markets increase attachment rates improve retention and enhance customer lifetime value.Monitor industry trends competitor activity technology changes regulatory developments subscription models and embedded warranty opportunities.Recommend and implement initiatives that create new revenue opportunities improve customer value and strengthen competitive advantages.Education Experience RequirementsBachelors Degree in Business Marketing & Communications Economics Business Information Technology.MBA or masters degree in related field preferred.10 years of progressive advanced industry experience.Minimal travel required - less than 10 of the time.Recruiting Range110000-115000 USDBenefits Offered Full-Time EmployeesNo-cost employee premiums for you and your eligible dependents for competitive medical dental vision and prescription benefits.Auto enrollment with immediate vesting of competitive company matching contributions in a 401k Retirement Savings Plan with several investmentoptions.Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives varies by role.Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.Family orientated benefits such as paid parental leave and support for families raising children with learning social behavioral challenges or developmental disabilities.Group Rate Life and Disability Insurance.Benefits Offered TemporaryContractors Eligible for the relevant benefit programs offered through our partner agencies.Privacy Notice to California ApplicantsApplicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at 973-477-7090 orsupportlg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.All qualified applicants will be considered for employment without regard to race color religion sex including pregnancy sexual orientation or gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by applicable federal state or local law.In addition to the above LG believes that pay transparency is a key part of diversity equity and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset experience licensure certifications internal equity and other business needs. While we consider geographic pay differentials in final offers because we operate in many geographies where applicable the salary range listed may not reflect all geographic differentials applied.