Manager, Communications - Education, School of Medicine

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

This position manages strategic communications for the School of Medicine (SOM), advancing its tripartite mission of research, education and clinical care.

KEY RESPONSIBILITIES:

• This role is responsible for developing plans and messages that strengthen engagement, transparency, alignment, and trust across a diverse internal audience of faculty, staff, trainees and students.
• Designs and implements internal communications strategies to ensure strategic, timely, and relevant communications to faculty, staff, trainees and students.
• Serves as a strategic advisor to department or Dean's office leadership, providing counsel on communication efforts that drive engagement, trust and organizational alignment.
• Ensures consistency in tone, voice and messaging architecture across departments and audiences.
• Monitors and shares best practices and trends in internal communications.
• Develops and implements comprehensive communications strategies aligned with the department or unit goals and priorities.
• Serves as a trusted communications advisor to senior leadership, including department chairs and Dean's office leaders.
• Ensures brand consistency, editorial quality and message alignment across all platforms.
• Tracks key metrics and reports on communications impact and effectiveness to the director of communications and to key business partners in the SOM.
• Produces and edits high-quality content, to include articles, announcements, speeches, newsletters, and leader messages.
• Translates complex scientific, medical and educational topics into accessible, engaging narratives.
• Identifies and elevates stories highlighting research discovery, clinical innovations, and achievements of students, trainees, faculty and staff.
• Builds and maintains strong relationships with key leaders, faculty and staff in assigned areas to ensure understanding of department or unit goals, objectives, priorities and challenges.
• Collaborates with colleagues across the broader SOM and Emory Healthcare team, including internal communications, marketing, digital, social and media relations, to ensure a cohesive approach to supporting assigned departments/units.
• May collaborate with communications teams at institutions including Grady Health System, Children's Healthcare of Atlanta and Georgia Tech to promote joint accomplishments and initiatives.
• Performs related responsibilities as require.

ADDITIONAL JOB DETAILS:

• Manage strategic communications that advance the education component of the school’s tripartite mission.
• Develop and implement plans and messages that strengthen engagement and trust among learner audiences.
• Develop and manage content across multiple platforms highlighting Emory's unique differentiators among medical education programs.
• Serve as a strategic communications advisor to Executive Associate Dean of Medical Education and Student Affairs and the broader education leadership team.
• In partnership with the Emory Healthcare marketing team, oversee messaging and external positioning related to the school’s educational programs. Serve as primary point of contact on School of Medicine communications team for any education-related marketing efforts.
• Develop and maintain an understanding of the landscape and trends in higher education, particularly among graduate and professional programs.
• Ideal candidate is an excellent writer and a strong project manager. Previous experience in marketing is a plus.

MINIMUM QUALIFICATIONS:

• A bachelor's degree in communications, public relations, marketing or related field and four years of marketing, writing/research, project management or related experience.
• Additional related experience may be considered in lieu of a degree.
• Knowledge of publishing and other related software.
• Demonstrated creativity in the design of marketing, public relations or educational programs and communications materials.
• Excellent writing and project management skills.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee. 

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.