Description
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for:
• Medical, dental, and vision plans with no-cost and low-cost options
• Annual employer HSA contribution
• 401(k) matching and immediate vesting
• Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
o Associate / Sr. Associate: $350
o Manager / Sr. Manager: $600
o Director: $800
o Executive Director: $900
o VP or Above: $1,000
• 100% employer-paid life and disability insurance
• No-cost health and wellbeing programs, including a gym benefit
• Six weeks of paid parental leave
• Paid Volunteer Time Off, plus a company donation to a charity of your choice
What to Expect
The Manager, Commercial Funding (Vehicle), provides operational leadership for Commercial Vehicle Finance (CVF) funding, with responsibility for day-to-day execution, controls, systems, and continuous improvement within Commercial Finance Operations. This role leads and develops a team of commercial funders, driving funding efficiency, quality, and a strong dealer experience through clear priorities, performance management, and process optimization. In addition, this role will strategize and operationalize as a subject matter expert for funding systems, controls, reporting, and policies, and the development of CVF funding capabilities on the ALFA platform. Partners cross-functionally with underwriting, sales, servicing, and IT to streamline workflows and enhance system capabilities.
What You Will Do
1. Funding Operations, Controls, and Dealer Experience
• Provide day-to-day operational leadership for CVF funding/booking activities to meet service level expectations, quality standards, and regulatory requirements.
• Establish and communicate clear daily/weekly priorities; balance pipeline, exceptions, and resourcing to optimize funding cycle time and throughput.
• Ensure accurate validation of documentation, stipulations, and booking requirements; enforce operational controls to reduce risk, rework, and exceptions.
• Drive a strong dealer experience through timely communications, issue resolution, and consistent funding guidance aligned to policy.
2. Funding Systems Strategy and System Capability Development
• Serve as the CVF funding subject matter expert (SME) for systems, controls, workflow design, reporting needs, and funding policy translation into system rules.
• Partner with IT, vendors, and business stakeholders to define requirements and support design, testing, implementation, and adoption of enhancements to the ALFA platform from the funding/booking perspective.
• Identify best practices and friction points in the end-to-end funding process; recommend solutions that streamline workflows, improve controls, and enhance user experience.
• Support release planning and change management by coordinating UAT, training readiness, communications, and post-implementation monitoring to ensure stable performance.
3. Reporting, Controls Monitoring, and Continuous Improvement
• Create, validate, and monitor funding reporting (e.g., volumes, cycle times, exception rates, aging/backlog, rework drivers) and ensure data integrity and consistent methodology.
• Analyze trends and root causes; present insights and recommendations to leadership to drive measurable process improvements and stronger operational controls.
• Track and report progress aga