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Manager - Clinical Operations

SSM Health

Fond du Lac, Wisconsin

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JOB DETAILS
SKILLS
Audiology, Budget Management, Budgeting, Business Growth, Business Plan, Communication Skills, Conflict Resolution, Credit and Collections, Data Entry, Depth Perception, Employee Relations, Healthcare, Keyboards, Leadership, Maintain Compliance, Material Moving, Mentoring, Obstetrics and Gynecology, Operational Strategy, Operational Support, Operations, Operations Management, Patient Assessment, Patient Care, People Management, Performance Management, Policy Development, Presentation/Verbal Skills, Registered Nurse (RN), Staff Development, Strategic Planning, Team Building, Team Lead/Manager, Team Player, Urology, Vendor/Supplier Relations, Work From Home
LOCATION
Fond du Lac, Wisconsin
POSTED
4 days ago

It's more than a career, it's a calling.

WI-Fond du Lac Regional Clinic Main

Worker Type:

Regular

Job Highlights:

Clinical Manager – Lead Multiple Specialty Practices and Shape the Future of Patient Care

Are you an experienced healthcare leader who is passionate about building high-performing teams, driving operational excellence, and delivering exceptional patient experiences? We're seeking a Clinical Manager to oversee the daily operations of several specialty service lines within the Fond du Lac Regional Clinic, offering a unique opportunity to make a significant impact across multiple growing practices.

In this highly visible leadership role, you'll provide operational oversight and strategic direction for OBGYN, ENT, Audiology, and Urology, partnering closely with providers and clinical staff to ensure outstanding patient care, staff engagement, and clinic performance.

Why This Opportunity Stands Out

Lead a diverse portfolio of specialty clinics with a direct impact on patient care and operational success
Mentor, develop, and inspire clinical teams across multiple departments
Collaborate with physicians and senior leaders to drive quality, efficiency, and growth
Influence the future of specialty healthcare services in a thriving regional market
Join an organization committed to innovation, teamwork, and exceptional patient outcomes

What We're Looking For

  • Traditional healthcare leadership experience
  • Experience supporting specialty practice operations
  • Proven success as a Supervisor, Manager, or Clinical Leader
  • Strong relationship-building and team development skills
  • RN background preferred, but not required

Position Details

Title: Clinical Manager
Location: Fond du Lac Regional Clinic
Status: Full-Time, Salaried
Schedule: Primarily Monday–Friday, 8:00 AM–5:00 PM

  • Flexibility for occasional provider meetings before or after standard business hours (typically 7:00–8:00 AM or 5:00–6:00 PM)
  • Primarily an on-site leadership position
  • Limited remote work flexibility available on an as-needed basis

Make a Difference Every Day

If you're a motivated healthcare leader ready to guide multiple specialty practices, support outstanding providers, and elevate the patient experience, this is your opportunity to take your leadership career to the next level while making a lasting impact on the communities we serve.

Job Summary:

Manages the daily operations of the assigned practice site(s) or department(s). Serves as a liaison between physicians and employees, and between the practice or department and other clinical and administrative areas.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Develops growth strategies and business plans in cooperation with practice or department leadership.
  • Supports financial, budget and business goals. Ensures that staffing is in place to meet the demands of the providers' work schedules.
  • Directly supervises or manages the practice of a minimum of 25 employees and or providers.
  • Supervises multiple teams and/or clinical locations.
  • Monitors the billing and collection functions where applicable. Oversees daily operations of practice or department including but not limited to services, site policies, staff development, and patient flow.
  • Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll.
  • Monitors budgets, regulatory compliance, contracts and vendor relations. Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor’s degree or equivalent years of experience and education


EXPERIENCE

  • Three years' experience, with two years' in leadership

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

7720000166 ADMINISTRATION - CLINIC

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

About the Company

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SSM Health