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Manager, Clinical Education

Edwards Lifesciences

Baltimore, MD

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JOB DETAILS
SALARY
$157,000–$223,000 Per Year
SKILLS
Adverse Events, Anatomy, Business Ethics, Cardiology, Cardiovascular, Clinical Medicine, Clinical Support, Clinical Training, Clinical Trial, Communication Skills, Consulting, Contingency Plans, Continuous Improvement, Detail Oriented, Disease, Drug Development, Engineering, Environmental Health, Healthcare Management, Healthcare Providers, Hospital, Identify Issues, Implants, Interpersonal Skills, Maintain Compliance, Marketing, Matrix Management, Medical Equipment, Mentoring, Microsoft Office, Multicultural, Nursing, Pathology, Physician Assistant, Physiology, Pollution Prevention, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Registered Nurse (RN), Regulatory Requirements, Relationship Management, Research & Development (R&D), Safety/Work Safety, Sales, Sales Management, Sales Operations, Standard Operating Procedures (SOP), Team Player, Technical Support, Training Program, Training Tools, Training/Teaching Curriculum, Ultrasound, Vaccination, Willing to Travel, Writing Skills
LOCATION
Baltimore, MD
POSTED
30+ days ago
Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.


How you will make an impact:


+ This is a key HCP Education role, requiring expertise on Transcatheter TricuspidValve Replacement (TTVR) with expert understanding of image-based navigation, leading HCP Training on tricuspid therapy for new and existing sites.

+ Demonstrate TTVR therapy knowledge and expertise.

+ Educate Physicians and HCPs on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

+ Provide on-site, real-time guidance during clinical implants, including contingency planning to address unforeseen occurrences in support of assigned clinical investigations.

+ Fill the role of mentor for new Clinical Specialists as needed.

+ Document procedural case observations for learning and training updates.

+ Help develop and continuously improve training curriculum, training materials and training tools, based on clinical trial and commercial experience.

+ Educate and train physicians, hospital personnel and hospital staff on technical, procedural and imaging components for EVQOUE within Structured Training Programs, On-site Training and Refreshers.

+ Provide physicians and medical staff with required follow-up training to ensure continuity of education and technical support related to all aspects of device and procedural steps.

+ Collaborate closely with Commercial Sales, Marketing Teams, Global Training, Clinical Development and R&D Teams, and Sales-ops Teams to drive great training and maximize optimal patient outcomes.

+ Ensure Training Compliance with Global SOPs and TMTT Policies and Procedures.


What you’ll need (required):


+ Bachelor's Degree in in related field, 8 years experience of previous related medical device and/or clinical experience or equivalent work experience based on Edwards criteria Required or

+ Master's Degree or equivalent in in related field, 6 years experience of previous related medical device and/or clinical experience or equivalent work experience based on Edwards criteria

+ 75% travel nationwide


What else we look for (preferred):


+ Education: College Degree or Certification in relevant field required, bachelor’s degree strongly preferred, master’s degree a plus.

+ Minimum of 8 years of relevant Industry Experience or Clinical Experience is required.

+ Experience with EVOQUE TTVR preferred.

+ Formal Education and Clinical Experience in one or more of the following specialties is strongly preferred: Nursing (RN/BSN/MSN), Physician Assistant (PA-C), CV Sonography (RDCS/RDS), RCIS/CVT/RTR, Physician (MD).

+ Clinical engineering experience from industry-related positions that support HCP training, clinical development and clinical case support will be considered.

+ Interventional Echo-navigation Imaging experience, particularly with 2D/3D TEE and CT-imaging for screening is valuable and strongly preferred.

+ Experience in interventional cardiology or cardiothoracic surgery or equivalent work experience based on Edwards criteria Preferred

+ Strong knowledge in cardiovascular science and valvular heart disease processes.

+ Experience working closely with Physicians in training, interventional and surgical environments and ability to communicate and demonstrate confidence in stressful procedural situations is a must.

+ Excellent facilitation and presentation skills

+ Proven successful project management skills

+ Proven expertise in MS Office Suite and related systems

+ Excellent written and verbal communication skills and interpersonal relationship skills including consultative, influencing, and relationship management skills

+ Ability to work well in a multi-cultural environment and matrix organization

+ Ability to relate to physicians, nurses, and senior-level healthcare managers

+ Excellent problem-solving and critical thinking skills

+ Extensive knowledge and understanding of Edwards policies, procedures, and guidelines relevant to clinical education

+ Extensive understanding of cardiovascular science

+ Extensive understanding of cardiovascular anatomy, pathology and physiology

+ Extensive understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting

+ Ability to manage confidential information with discretion

+ Adhere to all company policies, procedures and business ethics codes

+ Strict attention to detail

+ Ability to interact professionally with all organizational levels

+ Ability to manage competing priorities in a fast-paced environment

+ Must be able to work in a team environment, including serving as consultant to management

+ Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations

+ Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control


Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.


The base pay range for this position is $157,000 - $223,000 (highly experienced).


The pay for the successful candidate will depend on various factors (e.g., geographic location, qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.


Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.


COVID Vaccination Requirement


Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

About the Company

E

Edwards Lifesciences