DEPARTMENT 17058 - Cardiac Imaging
LOCATION 350 7th Street North Naples, FL 34102
WORK TYPE Full Time
WORK SCHEDULE 8 Hour Day, M-F, 7:30a to 4:30p
ABOUT NCH NCH is an independent, locally governed, non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700 physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized quality health care.
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JOB SUMMARY The Manager Cardiovascular Imaging is responsible for Cardiac Imaging management functions. This position manages and supervises functions of Nuclear Medicine, Cardiac PET, EKG, Cardiac Monitor, and partners with Radiology for Cardiac CT and Cardiac MR.
The Manager is responsible for the development and ongoing analysis of processes to ensure effective use of staff assigned to locations while optimizing efficiency and workflows. The manager oversees IAC for outpatient advanced imaging sites as assigned. The manager is responsible for accurate time and attendance record keeping as well as ensuring adequate staffing levels through hiring and scheduling.
Works closely with the Director to organize and cross-train staff from all areas providing Diagnostic Imaging services. Responsible for the daily management of staff, fiscal resources, and quality standards. The manager will assist in providing orientation, continuing education, knowledge, and skill for self and staff as appropriate for the types of patients served.
Responsible for competency evaluations, coaching, disciplinary action, and recruitment of assigned staff. Resolves customer service issues with patients and providers and communicates effectively with all other organizational departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Oversee equipment selection, installation, and construction at assigned locations. • Performs Environment of Care safety rounds. • Coordinates equipment maintenance, service, and upgrades. • Ensure equipment inspections are current and kept up to date. • Oversee peer interview process, interview, and hire. • Set expectations for staff, perform staff evaluations, coaches, and counsels. • Reviews budget with Director/Assistant Director on a monthly basis to identify variances. Actively assists and supports departmental activities to ensure operational and salary expenses are equal to or less than approved budget. • Performs quality assurance activities on a quarterly basis. Maintains statistics for yearly evaluations and trending. • Ensure protocols are consistent and meet the guidelines determined by the Medical Director. • Investigates patient, staff, physician issues, and provides concise written or verbal analysis of these issues as required and requested. Follows up with patients, physicians, or staff in a timely manner. • Aids outside departments and consults with NCH physician offices and urgent care centers offering imaging services. • Coordinates IAC and/or TJC accreditation as required. Comply with TJC rules and regulations and assures proper training of staff. • Gathers data using various applications, including EMR and PACS, as well as other systems available to Cardiology. Assembles data into well-organized reports as requested. • Exhibits excellent troubleshooting/problem-solving skills and ensures outstanding customer service is provided. • Orders supplies for assigned departments. • Direct, motivate, and guide staff to efficiently complete procedures while delivering excellent patient care. • Perform staff orientation. Provides training for equipment and supporting software. Completes departmental checklists and skills competency forms. • Completes time and attendance records for assigned staff. • Performs adequate assessment of department and staffing needs. Aligns resources with demands of imaging services offered throughout the NCH Healthcare System. • Provides direction and assistance to modality leads and supervisors with staff scheduling to provide adequate coverage for projected workloads. Balances staffing between all worksites as needed. Mentor supervisors to excel and advance. • Understands and correctly applies the coaching/disciplinary system for employees currently used by the NCH System. Provides appropriate feedback to Department Director regarding personnel issues, problems, successes. • Represents the Department of Cardiovascular Imaging as required when the Director and Assistant Director are unavailable. Ability to communicate supporting requested information to group members on behalf of the Cardiovascular Imaging Department Administration. • Recommend system improvements based on observations of patient workflow as well as maintaining cost containment regarding budgetary commitments. • Responsible for the supervision and management of day-to-day operations at the Nuclear Medicine Department, EKG Monitor, and PET sites as well as other NCH Cardiac Imaging Departments when required. • Cardiovascular Session Providers Meetings as required. • Demonstrates excellent technical skills. • Demonstrates organization and communication skills.
EDUCATION, EXPERIENCE, AND QUALIFICATIONS
• Graduate of an accredited nuclear medicine program. • Prefer a four-year degree in a healthcare-related field or administration. • Minimum of 5 years clinical experience in Nuclear Medicine managing nuclear medicine lab, radiopharmaceutical, and radiation safety required. • Minimum of 3 years experience with departmental quality control, state audits, case review management, maintaining Accreditations, managing required. • Minimum 2 years of supervisory experience required. • Registered by the NMTCB or ARRT (N). • Basic Life Support (BLS) Provider certification from the American Heart Association required. • Intermediate computer knowledge, uses Microsoft Word, Excel, Outlook, and Windows.