Manager, Business and Quality Analysts

Job Summary:

Are you a collaborative leader who enjoys building strong teams, improving processes, and delivering meaningful business solutions in a stable, people-focused environment? Americo is seeking a Manager of Business Analysis & Quality Assurance to lead a talented team of Business Analysts (BAs) and Quality Assurance Analysts (QAs) in delivering high-quality technology solutions that support critical business initiatives.

This is a great opportunity to join a company that values teamwork, long-term growth, innovation, and work-life balance. In this role, you will have the ability to influence delivery standards, mentor and develop team members, and partner across the organization to drive continuous improvement and operational excellence. We are looking for a leader who enjoys fostering collaboration, building strong relationships, and creating an environment where teams can thrive.

What You’ll Do

• Lead, mentor, and support a high-performing team of Business Analysts and Quality Assurance Analysts, encouraging professional growth and collaboration
• Create a positive, accountable, and team-oriented culture focused on continuous improvement and delivery excellence
• Partner with business leaders, project managers, developers, and stakeholders to ensure alignment on priorities, expectations, and successful outcomes
• Oversee business analysis practices, ensuring requirements are clearly defined, actionable, and aligned to business needs
• Guide quality assurance efforts, including test strategy, defect management, and the continued advancement of testing best practices and automation
• Support resource planning, workload balancing, and project prioritization across the BA and QA teams
• Monitor key performance metrics and identify opportunities to improve team efficiency, delivery quality, and operational processes
• Champion collaboration and communication across departments to help teams work effectively together and deliver exceptional results
• Help shape and evolve internal standards, workflows, and best practices within the software development lifecycle

What You Bring

• 5–7 years of experience in Business Analysis and/or Quality Assurance roles
• 2–3 years of leadership or people management experience
• Strong understanding of business analysis, software testing, and quality assurance methodologies
• Experience working within SDLC environments using Agile and/or Waterfall methodologies
• A collaborative leadership style with a passion for coaching, mentoring, and team development
• Strong communication, facilitation, relationship-building, and problem-solving skills
• Experience in insurance, financial services, healthcare, or other regulated industries preferred
• Ability to balance strategic thinking with day-to-day operational leadership

Why Join Us?

• Collaborative and supportive team environment where your contributions are valued
• Stable, growing organization with a strong commitment to employees and long-term success
• Opportunity to lead impactful work that improves business processes and customer experiences
• Culture focused on partnership, continuous improvement, and professional development
• Meaningful leadership role with visibility across the organization

Education

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field preferred

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What you’ll love about working at Americo:

Compensation:
Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development:
We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance:
We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.

Health and well-being:
We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, WW, and more.

Future planning:
Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back:
We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

The fun stuff:
Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.

Bustling environment:
Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.