Manager, Business and Quality Analysts

Job Summary:

The Manager of Business and Quality Analysts is responsible for leading and developing a cross-functional team of Business Analysts (BAs) and Quality Analysts (QAs) to ensure the successful delivery of high-quality software solutions that align with business goals. This role provides strategic oversight, fosters best practices in requirements management and testing, and ensures continuous improvement in delivery standards and collaboration across teams.

Essential Responsibilities:

• Lead and manage team of BAs and QAs including performance, coaching, and career development
• Coordinate resource planning and project prioritization
• Oversee the business analysis process, ensuring clear, actionable, and prioritized requirements
• Guide the quality assurance function, driving test strategy, automation adoption, and defect management
• Collaborate with project managers, developers, and business stakeholders to align delivery expectations
• Monitor KPIs for business and QA practices and champion process improvement

Knowledge, Skills, and Abilities:

• 5–7 years of experience in business analysis and/or QA, with 2–3 years in a leadership capacity
• Experience in insurance, healthcare, or financial services domains
• Strong understanding of both business analysis and software testing disciplines
• Understanding of SDLC and project methodologies
• Strong Leadership and team development, facilitation, and presentation skills
• Evaluate and evolve internal processes for efficiency and quality

Education:

• Four year college degree or equivalent years of experience

About Us

Americo: We’re in this for life!

The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!

What you’ll love about working at Americo:

Compensation:
Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.

Learning and development:
We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.

Work-life balance:
We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.

Health and well-being:
We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more.

Future planning:
Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

Giving back:
We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.

The fun stuff:
Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.

Bustling environment:
Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.