Manager, Billing, Last Mile

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Support the Senior Manager with evaluations, approvals, and financial analyses that inform pricing and transportation management decisions; monitor reporting to ensure compliance with established financial guidelines.

• Oversee daily workflow to ensure efficient, timely, accurate invoice auditing and processing, including resolution of exception invoices and management of overcharge/undercharge claims.
• Partner with internal stakeholders and external carriers to identify, address, and resolve carrier payment, billing discrepancies, and related issues.
• Lead all management-level responsibilities for direct reports, including hiring, performance reviews, coaching, counseling, employee development, and corrective actions; develop reporting and initiatives to strengthen bench depth and increase team flexibility.
• Collaborate with Operations and IT to design, test, and implement new systems and system enhancements that support freight payment and audit processes.)

At a minimum, you'll need:

• 5 years of experience in billing, collections, audit, accounts receivable, accounts payable or transportation/logistics
• The ability to develop customer and cross-departmental relationships to achieve objectives
• To embrace people development and cross training to effectively manage turnover and PTO. In addition, you'll promote a positive culture and team environment.
• Comfort with ambiguous challenges that require a new solution and establishment of a process outside of current norms.

It'd be great if you also have:

• Transportation Invoicing and Freight Payment Department Leadership Experience
• Audit background (i.e. Public Accounting or other related experience
• EDI Implementation and Process Experience
• Technology familiarity, such as experience with SQL, RPA and advanced Excel skills

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.