Manager, Behavioral Health, Psychology-Child ASD Team

Kaiser Permanente

Rancho Cordova, CA

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JOB DETAILS

SKILLS

Behavioral Health, Behavioral Intervention, Best Practices, Budget Management, Building Systems, Business Plan, Child Psychology, Clinical Study Publications, Coaching, Conflict Resolution, Consulting, Contingency Plans, Cross-Functional, Customer Support/Service, Customer/Client Research, Detail Oriented, Diversity, Documentation, Drug Development, Educational Psychology, Federal Laws and Regulations, Financial Planning, Healthcare, Healthcare Quality, Human Resources Planning, Human Resources Processes, Identify Issues, Industry/Trade Analysis, Interpersonal Skills, Leadership, Legal, Maintain Compliance, Medical Diagnosis, Mentoring, Outpatient Care, Patient Assessment, Patient Care, People Management, Performance Analysis, Performance Management, Problem Solving Skills, Procedure Implementation, Process Improvement, Process Management, Project Planning, Protocol Design, Psychiatry and Mental Health, Psychological Testing, Psychology, Psychotherapy, Quality Management, Regulations, Regulatory Requirements, Risk, Set Goals, State Laws and Regulations, Strategic Planning, Talent Management, Team Building, Team Player, Time Management, Training/Teaching, Training/Teaching Curriculum, Treatment Plan, User Documentation

LOCATION

Rancho Cordova, CA

POSTED

13 days ago

Job Summary: In addition to the responsibilities below, this position is also responsible for managing doctoral candidates; monitoring internship and post-graduate relationships from beginning to end (e.g., performing interviews, signing off on clinical notes); overseeing the performance of and completing psychological tests and batteries and providing feedback; reviewing referrals and assigning assessment and/or testing cases; leading review of clinical documentation required for patient medical leave; and monitoring a teams review and approval of patient time off work requests to ensure accordance with applicable legal and regulatory requirements. Essential Responsibilities: + Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. + Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making. Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives. + Ensures effective client care by: mentoring others across teams on member/patient advocacy, anticipating care issues, implementing customer feedback, and/or investigating and responding to member/patient complaints to increase satisfaction; participating in the development of member/patient care experience standards and ensuring high-quality member/patient care experience and service across teams; and providing guidance on determining the appropriate services for member/patient referrals and implementing standards for sharing information with providers. + + Manages compliant services by: providing guidance across teams on organizational, state, and federal guidelines as well as regulatory policies, standards, and procedures to ensure compliance, consulting with Compliance when necessary; and implementing processes to guide team on written and electronic documentation, records, and reports according to department, federal, and state regulations. + + Manages high quality counseling services by: providing guidance and feedback to multiple teams facilitating psychological/behavioral interventions; mentoring team on communicating with patients, members, or families to share results, discuss treatment plans, provide resources, and answer questions with empathy and support; and implementing procedures for assessing and treating urgent, high-risk clinical situations (e.g., crisis, suicidal), overseeing results to ensure appropriate interventions and prompt resolutions. + + Manages patient evaluations and diagnoses by: implementing and providing guidance to team on best practices for conducting member/patient assessments and mental health evaluations to determine diagnoses and recommending evidence-based treatment plans and approaches for identified diagnoses (e.g., individual and group therapy). + + Drives program development and management by: providing guidance, feedback, and best practices to ensure quality and effective therapy programs and managing the implementation of new programs (e.g., in-/out-patient psychotherapy, chemical dependency) across teams, implementing adjustments to improve impact of services; contributing to building systems and processes for outcome management as well as coaching team on recommending and implementing improvements to clinical treatment programs, designs, or protocols; and analyzing the productivity of therapy programs for providers and ensuring the optimal utilization of programs. + Knowledge, Skills and Abilities: (Core) + Ambiguity/Uncertainty Management + Attention to Detail + Business Knowledge + Communication + Constructive Feedback + Critical Thinking + Cross-Group Collaboration + Decision Making + Dependability + Diversity, Equity, and Inclusion Support + Drives Results + Facilitation Skills + Health Care Industry + Influencing Others + Integrity + Leadership + Learning Agility + Organizational Savvy + Problem Solving + Short- and Long-term Learning & Recall + Strategic Thinking + Team Building + Teamwork + Topic-Specific Communication Knowledge, Skills and Abilities: (Functional) + Psychological Testing + Acts with Compassion + Behavioral Health Practice Protocols and Guidelines + Behavioral Health Treatment + Business Documentation + Clinical Consultation and Supervision + Clinical Quality Expertise + Compliance Management + Conflict Resolution + Curriculum Development + Financial Plan Budgeting + Human Resources Policies & Regulations + Human Resources Practices and Programs + Interpersonal Skills + Legal And Regulatory Requirements + Medical History + Mentoring and Coaching + Psychological Assessments and Diagnostics + Psychology Knowledge Minimum Qualifications: + Minimum two (2) years of experience in a leadership role with or without direct reports. + Minimum three (3) years of experience in treatment planning. + Minimum one (1) year of facilitation and development experience of clinical groups and programs. + Doctorate degree in Psychology, Counseling, or Educational Psychology AND minimum one (1) year of experience in behavioral health or other relevant healthcare field. + Psychologist License (California) required at hire + National Provider Identifier required at hire Preferred Qualifications: + Three (3) years of experience in psychological testing. + Three (3) years of experience working directly or indirectly with individuals with behavioral health conditions. COMPANY: KAISER TITLE: Manager, Behavioral Health, Psychology-Child ASD Team LOCATION: Rancho Cordova, California REQNUMBER: 1430674 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

About the Company

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

FOUNDED

1945

WEBSITE

http://www.kp.org/careers