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Manager

Spectra Gutter Systems

Atlanta, GA

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JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Continuous Improvement, Corporate Compliance, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Data Analysis, Debugging Skills, Detail Oriented, ERP (Enterprise Resource Planning), Leadership, Logistics, Logistics Processes, Maintain Compliance, Manufacturing, Manufacturing Operations, Microsoft Excel, Order Picking/Packing, Organizational Skills, Performance Analysis, Problem Solving Skills, Process Improvement, Product Testing, Quality Management, Quality Metrics, Reporting Dashboards, Root Cause Analysis, Trend Analysis, Warehousing
LOCATION
Atlanta, GA
POSTED
30+ days ago

Job Type

Full-time

Description

The Quality Manager is responsible for overseeing product quality across manufacturing and field operations. This role monitors in-process and pre-shipment quality, manages field-reported concerns, and drives root cause analysis and corrective actions related to product and service issues. The Quality Manager serves as a key point of coordination for quality communication, reporting, and continuous improvement initiatives.

Key Responsibilities
Manufacturing Quality Oversight

  • Monitor and evaluate product quality throughout manufacturing and prior to shipment
  • Ensure compliance with company quality standards and specifications
  • Partner with production teams to identify defects and implement corrective actions
Field Quality Management
  • Serve as the primary point of contact for field-reported quality concerns
  • Investigate issues, perform root cause analysis, and coordinate resolutions
  • Communicate corrective actions and timelines to internal stakeholders
Shipping & Service Issue Resolution
  • Monitor service-related issues including short shipments, mis-shipments, and damaged goods
  • Conduct root cause analysis related to picking, packing, labeling, and loading processes
  • Partner with warehouse and logistics teams to implement corrective and preventive actions
  • Track trends and support efforts to reduce recurring issues
Reporting & Data Analysis
  • Collect, analyze, and interpret quality and shipping data
  • Maintain reporting dashboards and performance summaries
  • Provide actionable insights and recommendations to leadership
Continuous Improvement
  • Lead corrective and preventive action (CAPA) initiatives
  • Identify trends and implement process improvements
  • Support the development and maintenance of quality standards and procedures
Core Competencies
  • Root Cause Analysis
  • Process Improvement
  • Cross-Functional Collaboration
  • Attention to Detail
  • Data Analysis & Reporting
  • Problem Solving & Decision Making
Requirements

Qualifications
  • 3-5+ years of experience in a quality, manufacturing, or operations-related role preferred
  • Manufacturing experience preferred but not required
  • Strong experience with root cause analysis and problem-solving methodologies
  • Familiarity with shipping and logistics processes preferred
  • Strong analytical, organizational, and communication skills
  • Proficiency in Microsoft Excel and ERP systems
  • Continuous improvement experience preferred

About the Company

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Spectra Gutter Systems