Manager, Accounts Receivable

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

The Accounts Receivable Manager is responsible for leading a team of account receivable analysts in reconciling accounts and resolving discrepancies.  The role will ensure the team performs frequent review of customer payment histories, secure payments from customers, maintains AR agings, and takes appropriate follow-up actions. This individual will verify compliance with established policies, procedures, and internal controls, while also serving as the primary contact to coordinate and resolve escalated issues, provide performance metrics, and facilitate process improvement initiatives.

As with all positions at KeHE Distributors, we expect that all actions will be consistent with KeHE’s Mission, Vision, and Values.

DUTIES, TASKS AND RESPONSIBILITIES:

• Works closely with the AR Director to promote, develop and enrich key stakeholder relationships, streamline departmental processes, measure team productivity, and monitor and strengthen internal controls. 
• Ensures departmental workflow efficiencies and adherence to internal controls, policies and procedures.  Provides continuous feedback to management, while making recommendations for corrective action and process improvement opportunities.
• Proactively reviews accounts with Analysts for payment status and ensures follow-up on individual accounts with delinquency issues.
• Monitors, resolves, or escalates payment deduction issues.
• Coordinates escalated deduction issues with the AR Director, Sales Management, Finance, General Council, and third-party collections services as necessary.
• Oversees the onboarding process of all new chain accounts and establishes the financial relationship including the collection and electronic deduction management process with new customers to ensure on time payments and efficient deduction workflow.
• Leads monthly calls with Sales Account Management leadership and gains the support needed to resolve collection issues.
• Collaborates with other department managers to ensure general ledgers within the area are reconciled monthly, quarterly and annually.
• Assists in the development, implementation and communication of departmental operating policies, procedures and internal controls.
• Composes month-end financial reports and conducts calls with Sr. Management to discuss results.
• Oversees the customer post audit research and resolution process for all chain accounts. 
• Interacts with internal and external auditors to provide information in support of A/R audit projects.
• Ensures strict confidentiality of financial records and safeguards confidential company information.
• Directly participates in the recruitment, interviewing and hiring of new employees for both vacant and new positions within the department.
• Manages and leads a team of analysts.

SKILLS, KNOWLEDGE, AND ABILITIES:

• Ability to communicate effectively both verbally and written to all levels of management.
• Ability to manage and lead a team.
• Ability to manage a wide array of tasks simultaneously with minimal direction.
• Ability to exhibit professional objectivity and maintain the highest level of integrity.
• Strong relationship management skills and ability to provide guidance to higher management levels internally and externally.
• Strong analytical, problem-solving, and decision-making skills with the ability to analyze, report, and communicate findings and solutions.
• Ability to get along with diverse personalities, tactful, mature and flexible.
• Advanced level of proficiency in MS Excel including lookups and pivot tables.
• Knowledge of PowerBI or another relational database a plus.
• Occasional travel may be required.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in finance, accounting, or other related business field required.
• At least 5 years of experience in accounts receivable/accounts payable.
• At least 2 years in a supervisory or lead role.