Manager 2, Business Operations & Analytics

Job Summary

Job Description

Responsibilities:

• Coach and develop team members, building operational discipline, business acumen, and stronger decision-support capabilities.
• Champion feedback on systems, tools, and workflows, advocating for enhancements that improve efficiency and the user experience.
• Lead operational and strategic reporting routines that give leaders clear visibility into priorities, risks, and execution progress.
• Improve reporting tools, dashboards, and business review processes so teams can manage work more consistently and act with greater confidence.
• Own data integrity, quality controls, and process checks that support reliable day-to-day operations and informed decision-making.
• Partner with functional leaders to identify operational gaps, remove friction, and drive practical improvements that strengthen business performance.
• Coordinate budget, performance, and operational inputs to support planning, prioritization, and resource decisions.
• Bring together operational inputs, reporting sources, and stakeholder feedback to create a stronger foundation for business planning and execution.
• Translate business priorities into clear objectives, action plans, routines, and follow-through that improve operational performance.
• Streamline business processes and operating rhythms so the function works with greater speed, consistency, accountability, and impact.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Business Processes; Data-Driven Decision Making; Business Operations; Operational Performance; Data Insights

Salary:

Primary Location Pay Range: $121,967.60 - $182,951.40

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years