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Management Analyst II

State of Maine

Augusta, Maine

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JOB DETAILS
SALARY
$54,442.97–$76,329.70
SKILLS
Analysis Skills, Coaching, Computer Software, Contract Management, Cost Control, Data Analysis, Data Collection, Database Technology, Diversity Recruiting, Documentation, Employment Law, Financial Procedures, Help Desk, Human Resources, Information Technology & Information Systems, Insurance, Interpret Regulations, Inventory Management, Learning Management System (LMS), Multitasking, Operational Audit, Operational Strategy, Operations Management, Operations Processes, Organizational Skills, People Management, Performance Reviews, Project/Program Management, Public Administration, Regulations, Research Skills, Service Delivery, Staff Training, System Operations, Systems Administration/Management, Technical Research, Training/Teaching, Training/Teaching Curriculum, Waste/Garbage/Recycle Collection
LOCATION
Augusta, Maine
POSTED
7 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.
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Department of Labor

Job Class Code: 0393
Grade: 24 (Professional/Technical)
Salary: $54,442.97 - $76,329.70/Annually (includes 5.33% Stipend
Location: Augusta, ME

Opening Date: July 15, 2026
Closing Date: July 29, 2026

DESCRIPTION:
  • Are you passionate about creating curriculum and training staff?
  • Are you seeking a position where the work you perform makes a critical difference in the lives of others?
  • If your answer is 'yes', then we want to talk to you about the possibility of joining our team!

The Management Analyst II position is part of the Training and Support Unit (TSU) under the Bureau of Unemployment Compensation (BUC), with the Department of Labor. This position is based in Augusta Maine, with a hybrid work schedule option. The work this position performs includes, but is not limited to, performing in-person and virtual training to employees for various Bureau of Unemployment database systems (ReEmployME and BUC TrainME Classroom LMS systems), creating and maintaining training materials to include video creation skills and abilities, developing training curriculum, participating in various BUC and Division projects and working closely with outside vendors who support our systems.

Excellent training skills are a must and demonstrated experience is welcomed. We are seeking a well-rounded professional who has exceptional communication and organizational skills, coaching, research and technical abilities that foster a learn and grow environment for staff. The ability to pivot and adapt to the learners on the fly as needed. In addition to training activities, the MAII position will assist TSU Help Desk staff as needed in processing daily Footprints tickets.

An intermediate to advanced level of understanding of computer software and technology is required. The ability to manage several projects at one time is essential. An independent, resourceful and proactive outlook is a must. Knowledge of or a background in Unemployment Insurance is helpful but not required. Much of the work is independent in nature, and includes collaboration as a team, with bureau management, support staff and vendors.

REPRESENTATIVE TASKS:
  • Plans and organize studies of work and organizational problems including duplication, communication, information flow, inventory control, cost containment, and integrated service delivery in order to develop and maintain efficient and economical operations.
  • Gathers and organizes information on problems, deficiencies, and resource waste to collect information for management analysis.
  • Analyzes data gathered, develops information and documentation, and considers solutions or alternative methods of proceeding in order to recommend organizational and system changes and modifications.
  • Installs new systems, confers with and trains agency staff, and conducts operational effectiveness reviews in order to ensure smooth system implementation and functioning.
  • Develops and updates manuals in order to outline performance methods, organizational policies and procedures, and system operations.
  • Implements, administers, and complies with human resource laws, policies, procedures, and practices, including: AA/EEO, recruitment, employment, performance appraisals, training, discipline, contract administration, and employee safety in order to ensure the fair and equal treatment of subordinate employees.

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:
  • Knowledge of the theories, principles, and practices of public administration, organization, workflow, personnel management, and financial procedures.
  • Knowledge of data collection and interpretation methods and techniques.
  • Knowledge of the organizational and staffing structures in state agencies and departments.
  • Knowledge of human resources programs and services.
  • Knowledge of methods and techniques of analysis, work simplification, and forms and records control.
  • Knowledge of the methods and techniques of establishing work standards.
  • Knowledge of information management systems.
  • Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions.
  • Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions.
  • Ability to analyze and interpret laws, rules, and regulations.

About the Company

S

State of Maine