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Managed Services - Microsoft Director

PwC

Albany, NY

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JOB DETAILS
SALARY
$155,000–$410,000 Per Year
SKILLS
Analysis Skills, Artificial Intelligence (AI), Budget Management, Business Development, Business Growth, Business Skills, Business Solutions, Business Transformation, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Customer/Client Research, Detail Oriented, ERP (Enterprise Resource Planning), Employment Law, Mentoring, Microsoft Dynamics, Microsoft Product Family, Needs Assessment, Operational Audit, Operational Strategy, Operations Planning, Organizational Skills, Problem Solving Skills, Process Improvement, Resource Management, Safety/Work Safety, Service Delivery, Strategic Planning, Team Lead/Manager, Team Player, Thought Leadership, Training/Teaching
LOCATION
Albany, NY
POSTED
Today
Industry/SectorNot ApplicableSpecialismMicrosoftManagement LevelDirectorJob Description & SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:Lead in line with our values and brand.Develop new ideas, solutions, and structures; drive thought leadership.Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.Balance long-term, short-term, detail-oriented, and big picture thinking.Make strategic choices and drive change by addressing system-level enablers.Promote technological advances, creating an environment where people and technology thrive together.Identify gaps in the market and convert opportunities to success for the Firm.Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.The OpportunityAs part of the Managed Services Microsoft Dynamics team, you will lead the development and implementation of innovative Microsoft Dynamics 365 solutions that drive operational excellence. As a Director, you will set the strategic direction for business development initiatives, securing impactful client engagements while fostering a culture of mentorship and collaboration. This role offers the chance to shape the future of managed services, leveraging advanced technology to transform client operations and enhance their business agility.Responsibilities* Lead the design and execution of innovative Microsoft Dynamics 365 solutions* Establish strategic direction for business development efforts* Facilitate impactful client interactions and engagements* Foster a culture of mentorship and teamwork within the organization* Utilize advanced technology to enhance client operational effectiveness* Drive initiatives that improve business agility and responsiveness* Collaborate with cross-functional teams to achieve project goals* Promote continuous improvement in service delivery and client satisfactionWhat You Must Have* Bachelor's Degree* At least 10 years of experienceWhat Sets You Apart* Demonstrating thought leader-level abilities in team leadership* Leading AMS transformation initiatives for proactive operations* Leveraging analytical skills for operational assessments* Developing Microsoft platform-enabled solutions for efficiency* Leading AMS delivery teams with resource and budget management* Demonstrating understanding of ERP and CRM processes* Utilizing business transformation skills for organizational change* Experience with AI-enabled AMS transformation initiatives* Experience managing large-scale global AMS programsTravel RequirementsUp to 80%Job Posting End DateThe salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: more about how we work: only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

About the Company

P

PwC

PwC’s accounting practice originated in London well over a century ago. As times changed and PwC expanded worldwide, our commitment to clients—like you—never wavered. With us, you’re always supported by a global network of more than 223,000 people in 157 countries with one goal: to help your business thrive.

PwC’s professional services include audit and assurance, tax and consulting that cover such areas as cybersecurity and privacy, human resources, deals and forensics. We help resolve complex issues and identify opportunities across these industries.

Let’s combine your ​aspirations with our world-class capabilities to achieve your goals.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Accounting and Auditing Services
WEBSITE
http://www.pwc.com/us/en.html