Managed Services Consultant - CRM Remote

Veeva Systems Inc

Madison, WI(remote)

JOB DETAILS
SALARY
$70,000–$140,000 Per Year
SKILLS
Administrative Skills, Best Practices, Biology, Cloud Computing, Communication Skills, Consulting, Continuous Improvement, Customer Relationship Management (CRM), Customer Support/Service, Establish Priorities, Interpersonal Skills, Needs Assessment, Presentation/Verbal Skills, Process Improvement, Professional Services, Regulations, Requirements Management, Service Delivery, Software as a Service (SaaS), Team Building, Team Lead/Manager, Team Player, Test Requirements, Work From Home, Writing Skills
LOCATION
Madison, WI
POSTED
30+ days ago

Managed Services Consultant - CRM RemoteWisconsin - MadisonProfessional Services - Services CRM Svcs Full-Time RemoteApply for this jobVeeva Systems is a mission-driven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history we surpassed 2B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company - we made history in 2021 by becoming apublic benefit corporationPBC legally bound to balancing the interests of customers employees society and investors.As aWork Anywherecompany we support your flexibility to work from home or in the office so you can thrive in your ideal environment.Join us intransforming the life sciences industry committed to making a positive impact on its customers employees and communities.The RoleLove consulting but tired of the travel The CRM Suite Managed Services Consultant provides remote professional services to live clients for ongoing application enhancement operations and subject matter expertise.In this role you will work autonomously with customers partnering in a long term capacity to provide ongoing value to their applications.While day to day activities are varied our mission is to enable enhancements and features and functionality in support of evolving business needs to drive continuous improvement and adoption. This is a non traveling position supporting multiple clients in a shared dedicated capacity. Qualified candidates must be legally authorized to be employed in the United States.Veeva Systems does not anticipate providing sponsorship for employment visa status e.g. H-1B or TN status for this employment position.What Youll DoProvide consulting on best practices and overall solutions based on requirementsDevelop leverage and maintain expertise in our Vault platform and CRM productDevelop a trusted advisor relationship with Veeva stakeholders and the customerPartner with key stakeholders to translate requirements into solutionsBuild test and deploy changes to live environmentsPartner with internal stakeholders across departments to identify needs align priorities and set timelinesProvide overall support for post-implementation activities including ad hoc support for administrators and tier 2&3 troubleshootingEducate customers on product and platform releases as well as industry best practices for operational successFacilitate building a team culture that is a continuously growing and collaborative team environmentRequirementsBachelors degree or equivalent work experienceDirect experience in one or more of the following Configuring CRM or SaaS based applications software services delivery or consulting experience Life Sciences commercial operations Veeva softwareExcellent verbal and written communications skills including interpersonal email and client-facing presentationsAbility to autonomously deliver professional services in a remote capacity supporting multiple clientsNice to HaveCustomer service or consulting experience with multiple client responsibilityVeeva CRM experienceknowledgeVeeva Vault platform experienceknowledgePerks & BenefitsMedical dental vision and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1 charitable giving programCompensationBase pay 70000 - 140000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus andor stock bonus.LI-RemoteVeevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us attalent_accommodationsveeva.com.Apply for this job

About the Company

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Veeva Systems Inc