Managed Care Collection Specialist

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Roles and Responsibilities:

• Monitor aged AR Insurance balances and assist facilities in collection efforts as necessary or directed by AR SWAT Support Team Lead.
• Partner and work with Campus Business Office Manager and/or Field Support team to identify problem areas for collection and billing.
• Prepare account summary and related documents when it is necessary to escalate problem accounts to the outside attorney group for collection.
• Audit, bill and adjust resident accounts with outstanding Insurance balances.
• Review Insurance EOB's/remits for correct cash posting.
• Assist with Clearinghouse Management for accurate claims billing.
• Assist with Matrix Care set up of payers and Insurance claim data.
• Review zero-pay EOB's/remits for accurate cash posting in Matrix.
• Enter adjustments on resident accounts from EOB’s/Remits to ensure accurate payer account billing.
• Verify timely billing of Insurance claims.
• Identify and recommend solutions to problems, manage multiple tasks efficiently, work independently as well as collaboratively within a team environment.

Physical Requirements:
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 20lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

• Competitive salaries and weekly pay 
• 401(k) Company Match 
• Mental Health Support Program 
• Student Loan Repayment and Tuition Reimbursement 
• Health, vision, dental & life insurance kick in on the first of the month after your start date 
• First time homebuyers’ program
• HSA/FSA 
• And so much more! 

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.

Flexibility is what you want, and flexibility is what you’ll get.

Come into the office because you want to – not because you have to. At Trilogy, we’re proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. 

Six months of training, orientation, and fun!

We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

many questions as you want, ask for help when you need it, and rest assured that Trilogy will support you!

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.