Administrative Management, Administrative Skills, Business Administration, Data Entry, Demographics, Document Imaging, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Hospital, Maintain Compliance, Mammography, Medical Imaging, Medical Office, Medical Records, Medical Terminology, Patient Follow-up, Quality Assurance, Regulatory Compliance, Telephone Skills
In this role you will be:
- Schedule, confirm, and coordinate mammography and breast imaging appointments
- Greet and assist patients in a professional and compassionate manner
- Verify patient demographic and insurance information
- Maintain and update patient medical records and imaging documentation
- Answer incoming phone calls and respond to patient inquiries promptly
- Coordinate with radiologists, technologists, physicians' offices, and other hospital departments
- Obtain prior imaging records and ensure comparison films/images are available when needed
- Prepare and distribute reports, correspondence, and patient notifications
- Monitor and maintain office supplies and department forms
- Ensure compliance with HIPAA regulations and hospital confidentiality policies
- Assist with patient recalls, follow-up appointments, and reminder communications
- Support quality assurance initiatives and departmental accreditation requirements
- Perform general clerical duties including filing, faxing, scanning, and data entry
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QUALIFICATIONS
Required:
EDUCATION: Associate degree in business management/administration preferred
EXPERIENCE:
Medical office experience preferred
Advanced medical terminology course work preferred
Experience with CPT/HCPCS and ICD-10 coding preferred
LICENSURE/CERTIFICATION: N/A
I
Indiana Regional Medical Center